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Stuck in Alaska....HELP!
2876 6 2019-7-22
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djiuser_EbdXT46DqkHq
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United States
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My shipment is currently stuck in Alaska during customs for the following reason: "Shipment subject to anti-dumping / countervailing review. Shipment held for agreement to pay duty. Recommended action: FedEx will contact importer."

Can someone from DJI please resolve this? Order number is 0019858186400.

Thanks!

Jeff
2019-7-22
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DJI Mindy
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Flight distance : 7 ft
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Hi Jeff, sorry for the trouble caused, we will verify with the related team of the current status and come back to you soon, please wait patiently, thank you.
2019-7-22
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djiuser_EbdXT46DqkHq
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United States
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DJI Mindy Posted at 7-22 05:52
Hi Jeff, sorry for the trouble caused, we will verify with the related team of the current status and come back to you soon, please wait patiently, thank you.

Thanks Mindy! All looks good on my end now!
2019-7-22
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DJI Mindy
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djiuser_EbdXT46DqkHq Posted at 7-22 15:05
Thanks Mindy! All looks good on my end now!

Glad to see the status changes. Hope you receive the package soon.
2019-7-22
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djiuser_fIIZmF6s4UUV
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United States
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Hi there,

My order Has a CLEARANCE DELAY and it’s stuck in MEMPHIS, TN.

-Shipment subject to anti-dumping/ countervailing review. Shipment held for agreement to pay duty.Recommended action: Fedex will contact Importer.

Is there something we can do about this?
2020-2-28
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djiuser_fIIZmF6s4UUV
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United States
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djiuser_fIIZmF6s4UUV Posted at 2-28 03:55
Hi there,

My order Has a CLEARANCE DELAY and it’s stuck in MEMPHIS, TN.

Order Details
Order Number:
0018988160842
2020-2-28
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DJI Mindy
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Flight distance : 7 ft
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djiuser_fIIZmF6s4UUV Posted at 2-28 03:57
Order Details
Order Number:
0018988160842

It usually takes 1-2 business days for the clearance, our logistics team will handle it, please wait patiently for the update, thank you.
2020-2-28
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