Please select Into the mobile phone version | Continue to access the computer ver.
Stuck in Alaska....HELP!
417 3 7-22 04:35
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_EbdXT46DqkHq
lvl.1

United States
Offline

My shipment is currently stuck in Alaska during customs for the following reason: "Shipment subject to anti-dumping / countervailing review. Shipment held for agreement to pay duty. Recommended action: FedEx will contact importer."

Can someone from DJI please resolve this? Order number is 0019858186400.

Thanks!

Jeff
7-22 04:35
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Online

Hi Jeff, sorry for the trouble caused, we will verify with the related team of the current status and come back to you soon, please wait patiently, thank you.
7-22 05:52
Use props
djiuser_EbdXT46DqkHq
lvl.1

United States
Offline

DJI Mindy Posted at 7-22 05:52
Hi Jeff, sorry for the trouble caused, we will verify with the related team of the current status and come back to you soon, please wait patiently, thank you.

Thanks Mindy! All looks good on my end now!
7-22 15:05
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Online

djiuser_EbdXT46DqkHq Posted at 7-22 15:05
Thanks Mindy! All looks good on my end now!

Glad to see the status changes. Hope you receive the package soon.
7-22 18:38
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules