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Problems with NCORE in inspire 1?
435 5 7-23 09:32
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Fausto1991
lvl.2

United States
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Hello everyone,

A few days ago, I had an incident with my inspire 1 V2.0, where the "NCore" or Main Controller part was damaged,

I also have the "Ncore" part of an inspire 1 (first version)

I ask:
Are the "NCORE" parts compatible for both models? Could this solve the problem?

I share the image of the part damaged, I am not sure if it is called, but it is what I found on the web

Thanks for your comments

ncore inspire 1

ncore inspire 1

Ncore

Ncore
7-23 09:32
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DJI Tony
Super Moderator

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Hi, we're sorry to know about the situation. If the drone has physical damage, its' recommended sending the unit to our facility for further evaluation and to possibly use the warranty, However, warranty service repair would depend on the outcome of the damage assessment and warranty period of the unit. if you wish to contact our support, please see the link below. Thank you for understanding.

www.dji.com/support
7-23 10:26
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Fausto1991
lvl.2

United States
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DJI Tony Posted at 7-23 10:26
Hi, we're sorry to know about the situation. If the drone has physical damage, its' recommended sending the unit to our facility for further evaluation and to possibly use the warranty, However, warranty service repair would depend on the outcome of the damage assessment and warranty period of the unit. if you wish to contact our support, please see the link below. Thank you for understanding.

www.dji.com/support

Unfortunately, the drone has no warranty (expired)
But I want to know if the component "NCore" is compatible between inspire 1 models?

Thanks for your comments
7-23 11:18
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DJI Tony
Super Moderator

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Fausto1991 Posted at 7-23 11:18
Unfortunately, the drone has no warranty (expired)
But I want to know if the component "NCore" is compatible between inspire 1 models?

Hi, thanks for the prompt reply. As much as we would like to help you in regards to this situation, unfortunately, this process is not in accordance with our after-sales policy. Therefore, we couldn't support this process. We're hoping that you could get the best recommendation in regards to the query. Thank you for your support.
7-24 13:26
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RichJ53
Captain
Flight distance : 1626135 ft
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United States
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Hi
I do not believe V1 is compatible with V2. Please contact Cloud City Drones and they will answer your question. They have V2 Ncores for sale

https://store.cloudcitydrones.co ... ts/inspire-1-parts/
Rich
7-26 05:56
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fansd024f813
Second Officer
Flight distance : 2104931 ft
United Kingdom
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Version 2 works on a version 1 Inspire - has for the last 18 months anyway. Don't know if the reverse is true. Good luck.
8-2 00:58
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