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Spark Activation Error code 1112
1104 16 7-24 06:28
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fans96abbb5b
lvl.1

United States
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Hi,
I just purchased a new Spark Fly Combo from eBay and I'm having trouble activating it. I'm getting an Activation Failed Activation Service Error Code 1112.
Any help would be greatly appreciated.

Serial # is 0ASUG1B004000P
IMG_7217.JPG

Thanks!




7-24 06:28
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DJI Gamora
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Hi, thank you for reaching out and we do apologize for the inconvenience. I already sent you a PM please check your inbox. Thank you!
7-24 08:54
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los914
lvl.1

United States
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Looks like this a common problem if you don't buy from an authorized retailer...
Thanks, Gamore for the quick reply and I'll contact the seller for a refund.


7-24 10:34
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Tentoes
Captain
Flight distance : 214209 ft
United States
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I had that. Gamora fixed it up for me.
7-24 13:38
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fans09cc2e37
lvl.1

United States
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DJI Gamora Posted at 7-24 08:54
Hi, thank you for reaching out and we do apologize for the inconvenience. I already sent you a PM please check your inbox. Thank you!

I am also having this issue. Just bought one from Amazon.
7-25 08:17
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mtiedemann
lvl.1

United States
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My SN is: 0ASDE741C100ED
7-25 09:02
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DJI Gamora
Super Moderator

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los914 Posted at 7-24 10:34
Looks like this a common problem if you don't buy from an authorized retailer...
Thanks, Gamore for the quick reply and I'll contact the seller for a refund.

You are always welcome Los. Thank you for your kind and understanding. Cheers!
7-25 10:08
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DJI Gamora
Super Moderator

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fans09cc2e37 Posted at 7-25 08:17
I am also having this issue. Just bought one from Amazon.

Hi, thank you for your query for us. I will be sending you a PM, kindly please check your inbox. Thanks!
7-25 10:09
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Rnai
lvl.1
Madagascar
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Hello, I have the same concern as los914 sur mon Mavic pro 2
Activation failed
Please try again
Activation service error
code (1112)
Can you help me ?
My serial number is SN: 163DFCD0011ESU
The drone was buying new in a shop in France and I'm in Madagascar.
I have the bill if needed.
Thank you
7-29 01:05
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DJI Susan
Administrator

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Rnai Posted at 7-29 01:05
Hello, I have the same concern as los914 sur mon Mavic pro 2
Activation failed
Please try again

Hi Rnai, sorry for the late response. I've received your message in PM and responded as well, please kindly check later, thanks!
8-1 01:52
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Rnai
lvl.1
Madagascar
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Hello
Thank you for your professionalism I will do the necessary up close
from the dealer and the bank, I wish you good luck and good day
8-3 13:01
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djiuser_vqzRMHkJIICJ
New

Australia
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DJI Gamora Posted at 7-25 10:08
You are always welcome Los. Thank you for your kind and understanding. Cheers!

Hi Gamora I have a similar problem on my new Mavic air. Error 1112 . Can you please help me?   SN 0K1DF1R2BD61FY . Thanks
10-26 03:21
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DJI Gamora
Super Moderator

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djiuser_vqzRMHkJIICJ Posted at 10-26 03:21
Hi Gamora I have a similar problem on my new Mavic air. Error 1112 . Can you please help me?   SN 0K1DF1R2BD61FY . Thanks

Hi, thank you for reaching out. I will be sending you a PM later, kindly please check your inbox for further information. Thank you!
10-28 10:50
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linoko
lvl.1
Flight distance : 36759 ft

Bulgaria
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I have same problem, my serial is 0ASDE550B100A8. I bought from seller from internet. Please help.
1573663436529..jpg
11-13 08:44
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linoko
lvl.1
Flight distance : 36759 ft

Bulgaria
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DJI Gamora Posted at 7-24 08:54
Hi, thank you for reaching out and we do apologize for the inconvenience. I already sent you a PM please check your inbox. Thank you!

Hi i have same issue with my drone, please let me know how i solve this issue
11-13 10:31
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DJI Gamora
Super Moderator

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linoko Posted at 11-13 10:31
Hi i have same issue with my drone, please let me know how i solve this issue

Hi, thank you for reaching out. Just to clarify, are you receiving an error 1112 when you are activating the aircraft? Also, could you please provide us a sample screenshot showing the error for us to help you further? Please keep us posted for us to help you with this problem. Thank you!
11-14 14:51
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Bimmer
lvl.1
United States
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I am also having the same issue from the spark I just purchased from Amazon. Here is my information

SN: OAS2FBV00S0127
11-15 13:02
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