Power off OA with DJI Extension Rod Not Resetting Gimbal
1659 6 2019-7-25
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col4bin
lvl.4
Flight distance : 86224 ft
United States
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I just received the DJI extension rod.  I noticed that when connnected to the rod and powered off, the gimbal head does not move into put away position.  Is this normal?  I know I can just move it manually but trying to determine if I have a defective extension rod.  My OP is current with firmware as is the Mimo app. It powers down fine and moves into put away position when not using the rod.
2019-7-25
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DJI Gamora
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Hi, thank you for reaching out and we do apologize for the inconvenience. We will forward this concern to our designated department for attention. Thank you for your kind and understanding. Cheers!
2019-7-25
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Wiz33
lvl.4
Flight distance : 35994 ft
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United States
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Working as intended. since you won't be placing it in the case. I would advise getting a gimbal protector like this

https://www.amazon.com/PGYTECH-G ... =gateway&sr=8-4
2019-7-25
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hallmark007
Captain
Flight distance : 9827923 ft
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Ireland
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It’s the same on mine don’t see any problem with it .
2019-7-25
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col4bin
lvl.4
Flight distance : 86224 ft
United States
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I don't see any problem...I just wanted to see if this was normal or if the extension rod was malfunctioning.
2019-7-25
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BobWinNV
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col4bin Posted at 7-25 11:49
I don't see any problem...I just wanted to see if this was normal or if the extension rod was malfunctioning.

I see the same results when I turn off the OP with the extension rod.  The OP does not return to the normal storage mode.
2019-7-25
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DJI Gamora
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Thank you for your patience. As per our designated department, it is normal that the OP will not move into put away position when using the extension rod. Also, this issue has been forwarded to the designated department for the further development of the DJI Osmo Pocket. Thank you for your kind and understanding. Cheers!
2019-7-30
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