I'm posting here as I have no idea where else to go. After purchasing 12 Tellos to use in schools I bought the Iron Man edition just for fun when not using my M2P. After just over an hour of flight the rear right motor became stiff and started to get extremely hot so was returned to DJI repair centre for a warranty repair. I was then told it had suffered crash damage (Untrue) and needed new props, guards, and to top it all off a new vision board and cable which has obviously been damaged due to a shoddy strip down at the repair centre as everything was fine other than a motor issue. The bill quoted for repairs is only £87 but why should repairs be paid for for non existent damage. If anyone could point me in the direction of a complaints procedure it would be appreciated.
Dear Steve,thanks for bringing this to our attention, we care much about your feedback on our product and service, I’ve transferred your feedback to the our dedicated team, who will send you an email and are going to take care of this for you right now.
I want to fly 10 Tellos at school as well. I was told that there would be interference between drones. A company in Australia called She Maps says they fixed that problem by using the Tello Edu app. Have you flown all ten at once and was there any interference? Did you use the Tello app or the Tello Edu app?
lvl.1
Super Moderator
