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Shipment stuck in customs?
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fansa10d16a7
lvl.3
Flight distance : 43901 ft
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United States
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Ordered a game pad and a couple of gel beads.   

Never ever had this happen in any shipment from any company from China...

FEDEX says:  Shipment subject to anti-dumping/countervailing review.  Shipment held for agreement to pay duty.  FEDEX will contact importer

7-29 07:31
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, Apologies for the inconvenience caused. We already forwarded this issue to the Designated Team for them to respond to your issue via email or phone as soon as possible. Rest assured that this will be sorted out sooner and with ease. Appreciate your support and understanding.
7-29 09:10
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Malibu Aerial
lvl.4
Flight distance : 143898 ft
United States
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They probably didn't like the gel beads.  I'm sure that they will release it after further scan.  Good Luck and let us know what you think about the Gamepad
7-29 12:42
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MarkusXL
Second Officer
United States
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Malibu Aerial Posted at 7-29 12:42
They probably didn't like the gel beads.  I'm sure that they will release it after further scan.  Good Luck and let us know what you think about the Gamepad

Yes and please pass along that we are eager for extra batteries for the S1
7-29 21:16
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