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Osmo Mobile 1 not charging
631 2 2019-7-30
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fans474aa8e0
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United States
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Hi everyone,

I have the Osmo Mobile first generation and rarely use it. I took it out last night and saw it didn’t turn on. I left it to charge overnight and checked again this morning. The changing light is blinking green fast, when unplugged, the device turned on for a few seconds with red blinking light and then turned itself off.

Does that mean my battery is totally dead and needs replacing?  I just have it for about a year and rarely use.

Thanks
2019-7-30
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DJI Tony
Administrator

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Hi, we're sorry for the inconvenience. I would like to clarify if you've managed to use a different charger? Please ensure that the charger has a capacity of 5v and 2 amp for charging the Osmo Mobile. You may also check the battery if there's physical damage. You may also refer to the screenshot below. Please keep us posted on the latest progress. Thank you for your support.

2019-7-30
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Curt1591
Captain
Thailand
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Have you tried cleaning the contacts?
2019-8-7
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