fansaad83b52
 lvl.1
Belgium
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I put up this post just as to tell what can happen and to ventilate some frustration. My story goes as follows. Finaly after long thinking and reading about it bought a mavic air on the 6th of july. Happy as i child i was eager to test my new toy the next day(boys will always be boys). First flight, everything ok, second flight half an hour later as well. Then a few hours later i took it out again somewhere remote and then the gimbal motor overload warning appeared. I landed the mavic and noticed the gimbal tilted horizontaly to one side and got exremely hot. Tried to auto calibrate but it stopped each time around 80%. I found similar complaints on the internet and some solutions, but i decided to return my mavic on the 8th of july to the camerashop from which i bought it. They told me because it had already flown, they had to send it to dji service center, but i would probably get a new one because it was within the two week return period. When asked they said that i would be flying again in 10 to 15 days. Making an already long story short, we are 22 days later and after trying many times to inform about the status of my mavic at dji or the camerashop, the only thing i know is that the proces time at dji will be around 4 to 5 weeks. Dji can’t tell me anything because i bought it from a shop and they have to respect client privacy |
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