My Osmo Pocket is new and operates perfectly, but after a few minutes of use, rolls on a side (left) and stays fixed this way. It rolls maybe around 30° degrees and doesn't stay level with the horizon anymore. If I restart it, it rolls again on that side in a few seconds.

I am operating in hot weather, but nothing exceptional - around 32°C. The device is quite hot, so I am not sure if it is because of it overheating.

I am shooting in 4K/60p in follow mode. Osmo firmware up to date.

Any suggestions? Is it common or could it be flawed?

Thanks

I spent a complete day filming in temperatures of 35c with no problem but I was only filming at 1080p 60fps. Charged my Osmo Pocket twice and found shade where I could. That was mainly for me though.

Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please send us a short video clip showing the problem for us to help you further. Also, you may try to calibrate your gimbal to see if there would be some changes? Please keep us posted. Thank you for your kind and understanding. Cheers!