cromirp
lvl.1
Flight distance : 10856 ft
United States
Offline
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DJI Stephen Posted at 8-2 09:17
Hello and good day cromirp. I am sorry to know that you are having issues with your DJI Mavic Air's remote controller. May we know if you've managed to update the firmware of your remote controller and have calibrated the said controller as well? If yes, since you've noticed that there's an unusual drifting without touching the sticks, we would recommend sending the unit into our facility for a further check on your unit. Please contact our DJI support team at www.dji.com/support .For additional information the repair fee would depend on the outcome of the evaluation and the warranty period of your unit. For further details of the warranty period, kindly refer to this link: https://www.dji.com/service/policy . Thank you.
Hey,
I have the latest firmware on the remote and drone. I calibrated IMU, compass and remote before taking off but the problem is still the same. But it depends, for some time it works without a problem, sometimes it occurs every single time. I guess that it should be a mechanical problem with the remote. |
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