Here are a couple videos of the issue I am having.
917 4 2019-8-2
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MattyPee84
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https://youtu.be/h0Z05ImPR9I

These are 2 examples of what my DJI OSMO MOBILE 2 is doing. Unprovoked, and without warning. Ruins my shots. I have callibrated, made sure it is balanced. Made sure locks are tight. The second of the 2 videos, shows it go completely crazy. Keep in mind, I am not pressing anything. Please help. I have had this for 4 months. Thank you.
2019-8-2
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DJI Gamora
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Hi, thank you for reaching out and we're sorry for the trouble. Can you please try to perform the gimbal calibration to see if there would be some changes? Also, please make sure that you are currently using an updated firmware to avoid any problem. If the issue persists, I would recommend you contact our support team to start up a ticket: https://www.dji.com/support. We do have our designated team to conduct a damage assessment on your Osmo Mobile 2 and then the corresponding resolution would be provided. Please note that DJI will not provide a warranty repair for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank you for your understanding. Best Regards!
2019-8-2
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MattyPee84
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DJI Gamora Posted at 8-2 10:01
Hi, thank you for reaching out and we're sorry for the trouble. Can you please try to perform the gimbal calibration to see if there would be some changes? Also, please make sure that you are currently using an updated firmware to avoid any problem. If the issue persists, I would recommend you contact our support team to start up a ticket: https://www.dji.com/support. We do have our designated team to conduct a damage assessment on your Osmo Mobile 2 and then the corresponding resolution would be provided. Please note that DJI will not provide a warranty repair for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank you for your understanding. Best Regards!

How would one perform the Gimbal Callibration?
I have performed "auto callibrate" but it seems to have gotten worse
2019-8-2
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DJI Mindy
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Hi MattyPee84, gimbal calibration is also called Auto Calibration, what mobile phone are you using? Did you try another mobile phone to see if the issue persists?
2019-8-3
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DJI Gamora
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MattyPee84 Posted at 8-2 15:03
How would one perform the Gimbal Callibration?
I have performed "auto callibrate" but it seems to have gotten worse

Hi, kindly please refer to the post of DJI Mindy on post #4. Thank you!
2019-8-3
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