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Camera Scratches
716 23 2019-8-5
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Chris_J03
Flight distance : 956496 ft

Honduras
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Is it normal that the gimbal cover leaves some marks on the camera when taking it out? I have the M2P.
It is a shame because the drone is $1400+, you wood expect better right?

Thanks.
2019-8-5
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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Mine hasn't
2019-8-5
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Solo1
lvl.3
Flight distance : 383238 ft
United States
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Be gentle.
2019-8-5
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SPIKE_151
First Officer
Flight distance : 69767 ft
United Kingdom
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Mine hasnt either and its been on and off hundreds of times.
2019-8-5
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DAFlys
Captain
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I swapped over to using the polar pro gimbal guard,  Its easier to put on and its foam lined so won't mark the camera.
2019-8-5
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*DM*
First Officer
Flight distance : 507087 ft
United Kingdom
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Yes. Mine has. It's superficial so doesnt bother me too much but the tolerances are so small that some may experience it whilst others dont.

When I first got it I tried to put a self adhesive clear (thin) sticker on top of the cam but even that prevented it from closing.

Agree the PolarPro option seems better but once you have scratches its pretty pointless.
2019-8-5
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saviour
First Officer
Flight distance : 604203 ft
Germany
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I sadly got the problem, too.
2019-8-6
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AvalonFate
lvl.1
Flight distance : 55751 ft
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It should never be normal. What do you think you going to do, if you just open box your brand new iphone and find out packaging box leave scratch on your iphone's body. Is that accpetable?
2019-8-6
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DAFlys
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AvalonFate Posted at 8-6 00:53
It should never be normal. What do you think you going to do, if you just open box your brand new iphone and find out packaging box leave scratch on your iphone's body. Is that accpetable?

I would be straight back to the shop to exchange or return it.
2019-8-6
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*DM*
First Officer
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AvalonFate Posted at 8-6 00:53
It should never be normal. What do you think you going to do, if you just open box your brand new iphone and find out packaging box leave scratch on your iphone's body. Is that accpetable?

You seem a very unhappy DJI buyer (your other thread).

The choice is to forgo what is arguably the most advanced product in is range and settle for some inferior drone which has a gimbal cover that doesnt scratch ... .

Agree, the design of the cover is not the greatest (see the PolarPro option) but considering its the only issue I've had I'll take that.
2019-8-6
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DAFlys
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*DM* Posted at 8-6 01:26
You seem a very unhappy DJI buyer (your other thread).

The choice is to forgo what is arguably the most advanced product in is range and settle for some inferior drone which has a gimbal cover that doesnt scratch ... .

Well Said!
2019-8-6
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Chris_J03
Flight distance : 956496 ft

Honduras
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I am, but it still happened.
2019-8-6
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Chris_J03
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DAFlys Posted at 8-6 01:02
I would be straight back to the shop to exchange or return it.

I would too, but the problem is I am outside the US...
2019-8-6
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Oracle Miata
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Meh, it’s a scratch.  The world is full of imperfections...
2019-8-6
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Chris_J03
Flight distance : 956496 ft

Honduras
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Oracle Miata Posted at 8-6 09:35
Meh, it’s a scratch.  The world is full of imperfections...

I know, I wouldn't mind, IF IT WASN'T TOO EXPENSIVE. Come on, you are paying for "good specs and build quality"
2019-8-6
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hallmark007
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Chris_J03 Posted at 8-6 09:04
I am, but it still happened.

Your avatar is all wrong it mentions you have x amount of mileage but nothing about a craft in order for mileage to show you need to activate and sign in your craft shows up then your mileage.
What craft do you have and can you post a picture of damage on your gimbal .
2019-8-6
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hallmark007
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Chris_J03 Posted at 8-6 10:25
I know, I wouldn't mind, IF IT WASN'T TOO EXPENSIVE. Come on, you are paying for "good specs and build quality"

You have no craft you have flight distance but no craft attached ?
2019-8-6
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hallmark007
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hallmark007 Posted at 8-6 13:32
You have no craft you have flight distance but no craft attached ?

You might also post picture of damage to your gimbal .
2019-8-6
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Chris_J03
Flight distance : 956496 ft

Honduras
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How do I attach my craft? BTW, you can't appreciate it on much in the picture on the gimbal, but if you look closely, you can see the scratches match the gimbal cover.




2019-8-6
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Chris_J03
Flight distance : 956496 ft

Honduras
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hallmark007 Posted at 8-6 13:33
You might also post picture of damage to your gimbal .

Here you go.
2019-8-6
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hallmark007
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Again your not showing any craft under your avatar .
2019-8-7
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hallmark007
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Chris_J03 Posted at 8-6 10:25
I know, I wouldn't mind, IF IT WASN'T TOO EXPENSIVE. Come on, you are paying for "good specs and build quality"

It’s strange that you would wait so long to complain about this the same about lens distortion .
2019-8-7
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Chris_J03
Flight distance : 956496 ft

Honduras
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hallmark007 Posted at 8-7 02:07
It’s strange that you would wait so long to complain about this the same about lens distortion .

Jajaja, what are you insinuating?

I hadn't complained about the scratches because I didn't pay attention, until now. Is there a problem with that man?
2019-8-7
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hallmark007
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Chris_J03 Posted at 8-7 08:18
Jajaja, what are you insinuating?

I hadn't complained about the scratches because I didn't pay attention, until now. Is there a problem with that man?

If you didn’t notice that until now, then I would safely say it wasn’t bothering you much, I think Stevie wonder would have spotted that a lot earlier.

I’m not insinuating anything, it’s staring you in the face and I’m sure others as well, I think the horse has bolted on this one .
2019-8-7
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