Lee drone pilot
lvl.1
Flight distance : 54413 ft
United Kingdom
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Hi,
I'm new to this forum, but not flying drones.
I fly drones for a living and have done for 4 years I'm CAA certified.
It's the first time I have had a problem with a DJI product the Mavic 2 Pro. The gimbal has locked into place and opened up slightly which is a mechanical fault, it has had no crashes or hard landings.
I sent the drone back to DJI for repair under warranty. long long story short they want me to pay £260 to repair the gimbal??
The drone is 8 months old and still under warranty.
I have stated my case and innocence but they want me to pay THIS IS OUTRAGES I have spent lots of money over the years on the drones from DJI and this is how they repay me NOT GOOD SERVICE AT ALL..
HELP THIS IS UNFAIR.....
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