Hi all,

for some reason my camera is now shaking when facing down. When it's not facing down nothing shakes at all but as soon as I turn it down it does that...Drone has not been in any accident, has never fallen acc. I've changed the props just to try something but it still does that. I've searched on the forum but cannot find any explination. Can anybody help?

Txs a lot,

Stefano

You video clip is marked as 'not available'

Geebax Posted at 8-7 15:10
You video clip is marked as 'not available'

Txs Geebax, why would that be? I can see it... do I need to repost?

Let's try again...repost

spedroni@hotmail.com Posted at 8-7 20:51
Txs Geebax, why would that be? I can see it... do I need to repost?

I have no idea, try clicking on the play button. Perhaps you have it set as 'Private' in rthe YouTube settings.

Just had a friend 2 days ago have the same issue with an ADVANCE......same camera/gimble.....DJI could not resolve and he then sent it in for repair.

Randy

Geebax Posted at 8-7 21:55
I have no idea, try clicking on the play button. Perhaps you have it set as 'Private' in rthe YouTube settings.

Txs Geebax it was set on private, so sorry about that...

I assume, you've calibrated the Gimbal/IMU/Compass ? Probably won't do anything but you never know. I've seen this in a lot of Pro's/Adv, does it do it when your not flying ? as in just on a desk without props, can you feel heavy vibrations when you touch the gimbal?

Ben Mason Posted at 8-9 07:12
I assume, you've calibrated the Gimbal/IMU/Compass ? Probably won't do anything but you never know. I've seen this in a lot of Pro's/Adv, does it do it when your not flying ? as in just on a desk without props, can you feel heavy vibrations when you touch the gimbal?

Txs Ben, I haven't tryed but I will. I was oserving it yesterday while filming and it seems to me that it's the actual drone shaking more than the gimbal itself if you know what I mean...

Its not compass related, so no need to upset the compass calibration unless of course you are in a large field, then it wouldnt hurt any...

spedroni@hotmail.com Posted at 8-9 08:24
Txs Ben, I haven't tryed but I will. I was oserving it yesterday while filming and it seems to me that it's the actual drone shaking more than the gimbal itself if you know what I mean...

Perhaps you have a prop out of balance?  have you tried a new set?

spedroni@hotmail.com Posted at 8-9 08:24
Txs Ben, I haven't tryed but I will. I was oserving it yesterday while filming and it seems to me that it's the actual drone shaking more than the gimbal itself if you know what I mean...

Try putting the drone on a table and pointing the camera down. If the camera stays stable, then it probably is the drone. Looks like the camera to me, why would the camera be stable in the horizontal position if the drone was shaking?

Seems like one of your props may be unbalanced - try replacing them and see if it continues

A J Posted at 8-10 05:02
Seems like one of your props may be unbalanced - try replacing them and see if it continues

I did try that, I've changed all of them with new ones and nothing changed at all...

spedroni@hotmail.com Posted at 8-11 22:22
I did try that, I've changed all of them with new ones and nothing changed at all...

Seems you've covered all the trouble shooting - I would look into returning the drone to DJI for a formal diagnostic and repair/replacement.

Bashy Posted at 8-9 19:04
Perhaps you have a prop out of balance?  have you tried a new set?

Txs Bashy, yes I tryed with a new set and no change whatsoever this is so frustrating...

Here is a more clear example..

https://youtu.be/vVXPZjbz74Q

spedroni@hotmail.com Posted at 8-9 08:24
Txs Ben, I haven't tryed but I will. I was oserving it yesterday while filming and it seems to me that it's the actual drone shaking more than the gimbal itself if you know what I mean...

That's not impossible, however it is more likely that the issue is with the gimbal, the drone isn't supposed to be perfectly stable, otherwise you wouldn't need a gimbal, If you have checked the drone on a flat desk while the motors aren't spinning and the gimbal is pointed down and no spinning occurs that it must be drone/flight related.

If the items in warranty and you haven't had a crash, you should get it sent to DJI for repair.

https://youtu.be/C0iOO5gNrEI

Ben Mason Posted at 8-11 23:41
That's not impossible, however it is more likely that the issue is with the gimbal, the drone isn't supposed to be perfectly stable, otherwise you wouldn't need a gimbal, If you have checked the drone on a flat desk while the motors aren't spinning and the gimbal is pointed down and no spinning occurs that it must be drone/flight related.

If the items in warranty and you haven't had a crash, you should get it sent to DJI for repair.

Txs Ben, so I did that and what happens is that when I move the camera down the gimbal start shaking and it makes a very disturbing sound... I tryed calibrating but still the same...

spedroni@hotmail.com Posted at 8-12 02:55

Txs Ben, so I did that and what happens is that when I move the camera down the gimbal start shaking and it makes a very disturbing sound... I tryed calibrating but still the same... https://youtu.be/C0iOO5gNrEI

Yeah, it's a fault with your gimbal, FYI i have seen this with even brand new drones(although this was on the yaw motor not the pitch motor). Do you still have your receipt ? You can check if your inside the 1 year warranty period. You can also check by your drones serial number for the activation date.
Obviously this is assuming you didn't crash the drone.

Ben Mason Posted at 8-12 03:20
Yeah, it's a fault with your gimbal, FYI i have seen this with even brand new drones. Do you still have your receipt ? You can check if your inside the 1 year warranty period. You can also check by your drones serial number for the activation date.
Obviously this is assuming you didn't crash the drone.

No no crashes at all... the drone is 2 years old so no worranty I guess. My problem is how to keep working if I send it for repair.... I guess it's not a quick affair

spedroni@hotmail.com Posted at 8-12 03:22
No no crashes at all... the drone is 2 years old so no worranty I guess. My problem is how to keep working if I send it for repair.... I guess it's not a quick affair

Well it's hard to tell without inspecting the drone, but it looks like you have a bad Pitch or roll motor in your gimbal, this should at least make it relatively cheap when compared to say replacing a full gimbal.
Yeah it would take some time to repair if you sent it to DJI.

Probably a 2 week turnaround minimum, can you not rent one in the mean time?

Bashy Posted at 8-12 16:31
Probably a 2 week turnaround minimum, can you not rent one in the mean time?

Not a bad idea , I didn't think about that !