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force mobile for android?
1893 22 8-11 08:30
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MavGuido
lvl.4
Flight distance : 60007 ft
Germany
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Hello DJI,
yesterday i became my SC and were a little dissapointed by the fact that i as a android user cannot use this function!!

So must i buy me an iphone?
Did we get an update in near future for android?

Thanks and regards Guido


8-11 08:30
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DJI Stephen
Super Moderator

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Hello and good day Guido. I am sorry for the inconvenience. Currently, the Forced Mobile function is only available on iOS mobile devices. But rest assured that I will forward this thread to the designated DJI department for further development of the DJI Ronin SC with regards to the android compatibility in using the force mobile function. Thank you for your support.
8-11 11:57
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Chrome Dome
lvl.3
Canada
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DJI Stephen Posted at 8-11 11:57
Hello and good day Guido. I am sorry for the inconvenience. Currently, the Forced Mobile function is only available on iOS mobile devices. But rest assured that I will forward this thread to the designated DJI department for further development of the DJI Ronin SC with regards to the android compatibility in using the force mobile function. Thank you for your support.

When you guys say the same thing for every single thing...    from a bug that should be fixed to an outlandish (never ganna happen) request ... it comes off as so insincere and pandering.  

Be more personal... you're on a forum, not tech-support email.  Canned answers are counter-intuitive to have a DISCUSSION forum.

Lol. Crazy.
8-11 13:47
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MavGuido
lvl.4
Flight distance : 60007 ft
Germany
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DJI Stephen Posted at 8-11 11:57
Hello and good day Guido. I am sorry for the inconvenience. Currently, the Forced Mobile function is only available on iOS mobile devices. But rest assured that I will forward this thread to the designated DJI department for further development of the DJI Ronin SC with regards to the android compatibility in using the force mobile function. Thank you for your support.

Hi Stephen,
thanks but what's the idea that half of the users do not have the same functions and why do you have to ask the ronin team if they can graciously provide the same features to thousands of buyers?

Why are there any differences at all and are pruned to many users and punished for not having an iphone. That's incredible.

If I had said that, ios would not have had this feature until it was available to android.

Thanks and regards Guido
8-12 07:05
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MavGuido
lvl.4
Flight distance : 60007 ft
Germany
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Chrome Dome Posted at 8-11 13:47
When you guys say the same thing for every single thing...    from a bug that should be fixed to an outlandish (never ganna happen) request ... it comes off as so insincere and pandering.  

Be more personal... you're on a forum, not tech-support email.  Canned answers are counter-intuitive to have a DISCUSSION forum.

I find your style of commenting provocative and not helpful.

If you already adore yourself, then let these subliminal insults.
8-12 07:09
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Chrome Dome
lvl.3
Canada
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MavGuido Posted at 8-12 07:09
I find your style of commenting provocative and not helpful.

If you already adore yourself, then let these subliminal insults.

I have forwarded your jiberish to the engineering team for further consideration and development.

Thank you.
8-12 07:36
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Erik003
lvl.1
Netherlands
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DJI Stephen Posted at 8-11 11:57
Hello and good day Guido. I am sorry for the inconvenience. Currently, the Forced Mobile function is only available on iOS mobile devices. But rest assured that I will forward this thread to the designated DJI department for further development of the DJI Ronin SC with regards to the android compatibility in using the force mobile function. Thank you for your support.

Since I'm unable to post a new thread for some reason, I'll start by replying to one that comes closest to my issue.

1. Bought the sc
2. Figured out camera isn't compatable
3. Bought new camera
4. Figured out phone Galaxy S10 isn't compatable either.

Thing is, the S10+ for some reason seems to be compatable, whilst sharing the exact same bluetooth signal/specifications.

Any word on as to if and/or when the regular S10 should be completely compatable with the SC? Or should I just go and buy the iPhone X?
8-13 01:21
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fans84ae0a03
lvl.4
Flight distance : 306706 ft
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United States
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DJI Stephen Posted at 8-11 11:57
Hello and good day Guido. I am sorry for the inconvenience. Currently, the Forced Mobile function is only available on iOS mobile devices. But rest assured that I will forward this thread to the designated DJI department for further development of the DJI Ronin SC with regards to the android compatibility in using the force mobile function. Thank you for your support.

I too was very disappointed to discover that this feature isn't available for Android phones.  

Are you aware that there are more Android phones in the world than iOS phones (76% for Android vs 22% for iOS) ?  

Why limit functionality to the majority of users?  

There should be no need to "forward this thread to the designated DJI department".  It should have been available before you launched.
8-14 20:01
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HedsIc
Second Officer
Flight distance : 478757 ft
United States
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DJI Stephen Posted at 8-11 11:57
Hello and good day Guido. I am sorry for the inconvenience. Currently, the Forced Mobile function is only available on iOS mobile devices. But rest assured that I will forward this thread to the designated DJI department for further development of the DJI Ronin SC with regards to the android compatibility in using the force mobile function. Thank you for your support.

I just got mine yesterday and this feature was a big part of it for some of the video I needed to do. No-where mentioned that this feature was only an IOS option. I do not have an iPhone. Looks like I will be returning my SC.
8-15 05:12
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Chrome Dome
lvl.3
Canada
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HedsIc Posted at 8-15 05:12
I just got mine yesterday and this feature was a big part of it for some of the video I needed to do. No-where mentioned that this feature was only an IOS option. I do not have an iPhone. Looks like I will be returning my SC.

Direct DJI advertising and scripting provided to 3rd party vloggers was void of this caveat.

...VERY misleading. Borderline unethical. Generally dishonest.
8-16 13:50
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Byte
lvl.3
Flight distance : 2236207 ft
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How has this still not been sorted. I can't believe this is even an issue.
Gyro/accelerometer functionality is fully open on Android and there's no reason at all that this feature should be missing for Android users.
The force mobile feature was a big reason for me buying the SC and it's ridiculous that it's not even mentioned online that it's missing.
As has been mentioned already, the vast majority of phones out there are running Android, this is killing this product for the majority of your audience!

DJI, we need guaranteed assurance that this feature is coming to Android, and we want hard dates as to when this update will be sent out!!!
9-6 11:22
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Makakka
lvl.3
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DJI Stephen Posted at 8-11 11:57
Hello and good day Guido. I am sorry for the inconvenience. Currently, the Forced Mobile function is only available on iOS mobile devices. But rest assured that I will forward this thread to the designated DJI department for further development of the DJI Ronin SC with regards to the android compatibility in using the force mobile function. Thank you for your support.

Any news? Almost another month has passed and still nothing?
9-7 16:38
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Kamdron
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Flight distance : 1527680 ft
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MavGuido Posted at 8-12 07:05
Hi Stephen,
thanks but what's the idea that half of the users do not have the same functions and why do you have to ask the ronin team if they can graciously provide the same features to thousands of buyers?

Hi MavGuido.

Don't waste time waiting, you'll probably never get an update. Exactly the same was the case with the DJI Osmo mobile 1, Android smartphones were blocked from recording 4K video, the support answer to my question was the same as in your case. Osmo has never seen this update, at least for over two years, which I have used. Get used to the fact that DJI focuses on Apple support, and android is treated as a secondary concern.
9-11 01:01
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MavGuido
lvl.4
Flight distance : 60007 ft
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Kamdron Posted at 9-11 01:01
Hi MavGuido.

Don't waste time waiting, you'll probably never get an update. Exactly the same was the case with the DJI Osmo mobile 1, Android smartphones were blocked from recording 4K video, the support answer to my question was the same as in your case. Osmo has never seen this update, at least for over two years, which I have used. Get used to the fact that DJI focuses on Apple support, and android is treated as a secondary concern.

I waste no time while i am not waiting for an update, it was an question to DJI only. If i do not get this function, it is so, than i use an iphone for this, no problem, i am not a slave.
9-11 08:23
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Makakka
lvl.3
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Any news DJI? I still didn't get what I paid for.
9-20 04:20
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PilleniusMC
lvl.2

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Yeah, that would also interest me, it is a feature I don't need but want to be able to use. And I only have an Android.
9-21 02:47
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txel
lvl.3
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Will DJI then offer a kit with your ronin sc + iphone?
Do I have to throw away my android phone to buy an Iphone?
We will be condemned to see users with full compatibility and others that we will be waiting for DJI engineers to remember that Android exists?
9-21 04:32
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txel
lvl.3
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I do not want to comment on the compatibility with fuji here since we have another thread for it but I have the impression that DJI takes out products in the middle of its development
9-21 04:34
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Makakka
lvl.3
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Any news DJI?
9-25 04:24
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PilleniusMC
lvl.2

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That would interest me too. When can we expect that?
9-25 10:10
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Makakka
lvl.3
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Forcemobile finally started to work. Today's update has also added zoom speed regulation for my a6300 and 18-105
9-26 01:26
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Rolfr
lvl.4
Flight distance : 19009 ft
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That's strange. I updated to FW 1.2.0.10 for the SC and the app to 1.2.4 for Android. Using Huawei Mate 10 pro. Now the Force Mobile command is there, but it does not work at all. Only the recenter on that page work. Also the portrait Mode with 2 clicks on the M button works.

Why not Force Mobile with Android as stated?
10-1 03:31
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PilleniusMC
lvl.2

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Rolfr Posted at 10-1 03:31
That's strange. I updated to FW 1.2.0.10 for the SC and the app to 1.2.4 for Android. Using Huawei Mate 10 pro. Now the Force Mobile command is there, but it does not work at all. Only the recenter on that page work. Also the portrait Mode with 2 clicks on the M button works.

Why not Force Mobile with Android as stated?

That seems more like a bug than anything.
10-1 09:06
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