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Obstacle Avoidance malfunction?
248 11 8-17 02:51
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NickEST1987
lvl.4
Flight distance : 75735 ft
United States
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Hey everyone got a weird one for you today.

I recently crashed my spark into my palcony storage door *Because I'm an idiot* with no noticeable damage. I wasn't able to do a test flight until a few days after.  The day I took it up it launched just fine so I started to fly it around.  The Obstacle Avoidance alert kept going off and would stop the drone in its track like its suppose to, only problem was I was in  a open field with nothing in front of it.  It wouldn't move so I ended up turning it off so I could fly, but it still alerted me that there was something in front of it.  After I brought it back in I uploaded the flight to airdata and saw all kinds of warnings from compass errors, yaw errors, IMU heading error.  I ended up setting it up to be sent in for repair the next day and still waiting for a verdict and pricing.  If you want to see the flight data the link is Here
8-17 02:51
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S-e-ven
Captain
Flight distance : 3589747 ft
Thailand
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The OA, was there a scratch on the dark-red visor?
8-17 05:07
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DJI Stephen
Super Moderator

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Hello and good day NickEST1987. I am sorry to know what happened to your DJI Spark. It is good to know that you have sent the said drone in for repair. Rest assured that we have the professional team who would do their best to fix and find out the reason of the incident and then the corresponding resolution would be provided. Thank for your support.
8-17 08:45
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NickEST1987
lvl.4
Flight distance : 75735 ft
United States
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S-e-ven Posted at 8-17 05:07
The OA, was there a scratch on the dark-red visor?

Not that I was aware of. I super glued the cover back on before I sent it in. Put a tab of glue in n the middle raised part so idk if I somehow got some on the sensors.
8-17 16:08
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NickEST1987
lvl.4
Flight distance : 75735 ft
United States
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DJI Stephen Posted at 8-17 08:45
Hello and good day NickEST1987. I am sorry to know what happened to your DJI Spark. It is good to know that you have sent the said drone in for repair. Rest assured that we have the professional team who would do their best to fix and find out the reason of the incident and then the corresponding resolution would be provided. Thank for your support.

I’m hoping the team can figure out what’s wrong with my lil spark. I miss flying it already and it’s only been 2 days. I’m just not looking forward to the bill (never signed Up for refresh like I planned on). I will cross that bridge when it comes.
8-17 16:10
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Rustic17
Captain
Flight distance : 576099 ft
United States
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Were you heading into a low sun...that will cause OA to trigger...just yaw 180 degrees and fly it back with forward sensors away from the sun.
8-18 06:32
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S-e-ven
Captain
Flight distance : 3589747 ft
Thailand
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NickEST1987 Posted at 8-17 16:10
I’m hoping the team can figure out what’s wrong with my lil spark. I miss flying it already and it’s only been 2 days. I’m just not looking forward to the bill (never signed Up for refresh like I planned on). I will cross that bridge when it comes.

I know what you mean, been there, felt that.
Now I have 2 Sparks ;-)
8-18 07:05
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DJI Stephen
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NickEST1987 Posted at 8-17 16:10
I’m hoping the team can figure out what’s wrong with my lil spark. I miss flying it already and it’s only been 2 days. I’m just not looking forward to the bill (never signed Up for refresh like I planned on). I will cross that bridge when it comes.

Thank you for the additional information you have shared NickEST1987. Rest assured that you will be given updates and information with regards to the case that you have with your DJI Spark once the result of the analysis is finalized. Thank you for understanding and for your support.
8-18 08:52
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D2_hunter
Second Officer
United States
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is there any cracks??
8-20 10:57
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NickEST1987
lvl.4
Flight distance : 75735 ft
United States
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D2_hunter Posted at 8-20 10:57
is there any cracks??

Not that I'm aware of.  The screen protector came off and I super glued it back on.  Its sent out for repair, DJI should have it tommrow 8-21
8-20 17:57
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David Martin Graff
Captain
Flight distance : 24790023 ft
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United States
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There are three ultraviolet lights that flash on the Spark's obstacle avoidance sensor in front on top of the drone, do you see them flashing or "blinking" through the red plastic cover when you have the Spark in  front of an object? If not then that means there's a hardware issue..
8-20 20:48
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NickEST1987
lvl.4
Flight distance : 75735 ft
United States
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I didn't pay attention before I sent it out.  Should be in DJI's caring hands sometime today
8-21 09:19
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