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Mavic Air battery problem will not charge one blinking light next...
6735 5 2019-8-19
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fly less combo
New
Canada
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Mavic Air battery problem will not charge one blinking green  light next to the battery on button & when i use the charging unit the unit shows an amber light anyone got a fix
2019-8-19
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fly less combo
New
Canada
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My fly less combo is getting lesser by the day , nice one Mavic Air 1 battery down two to go pmsl
2019-8-19
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DJI Tony
Administrator

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Hi, we're sorry for the inconvenience. Would it be possible if you could send us a video showing the problem with the battery of your Mavic Air? If the battery, wouldn't charge, we would recommend contacting our support using the link below for further evaluation of the battery. For additional information, the warranty can be applied depending on the outcome of the damage assessment and the warranty period of the unit. Thank you for understanding.

www.dji.com/support
2019-8-20
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Monk32
lvl.4
Flight distance : 50915 ft
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[img][/img]
2019-9-25
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AlansDronePics
Captain
Flight distance : 814751 ft
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You don't tell us how you use your battery or how old or charged to date.
If you regularly drain your battery to low levels like 20 or less% and perhaps hammer it in sports mode, or it has several hundred charge cycles or been in storage for months without checking state of discharge, or fly in a hot climate and many other battery killing activities, we might have a clue to the problem.
My guess is that the battery charge dropped below the threshold and now won't charge.
Because of the critical nature of batteries in drones, if they fail the drone falls from the sky, even if the battery can be revived it might be unsafe to fly with it. You could still use it as a power bank if it takes a charge. Then the worst that can happen is it catches fire.
2019-10-2
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djiuser_VONTFbaustes
lvl.1

United States
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DJI Tony Posted at 2019-8-20 10:09
Hi, we're sorry for the inconvenience. Would it be possible if you could send us a video showing the problem with the battery of your Mavic Air? If the battery, wouldn't charge, we would recommend contacting our support using the link below for further evaluation of the battery. For additional information, the warranty can be applied depending on the outcome of the damage assessment and the warranty period of the unit. Thank you for understanding.

www.dji.com/support
Same problem for me.  Appears to be a problem with the charger as the batteries are not fully drained and all the batteries do the same thing.
2021-1-13
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