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No 4k 60fps on Android Osmo Mobile 3
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10608 69 2019-8-20
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djiuser_0CbKuL7Mdt2U
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United States
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Got my osmo mobile 3 in the mail yesterday. Works great.....with my wifes iPhone. My Galaxy s9+ obviously supports 4k @60fps, but the MIMO app doesnt support this still on android.....whatsup with that? Any idea when this support is coming DJI? Here's a link to devices and the shooting capabilities I got from chat team! Until the support comes I'll be drving my wife even more crazy!
https://dl.djicdn.com/downloads/Osmo_Mobile_3/Osmo_Mobile_3_Mobile_Phone_Compatibility_List_en.pdf
2019-8-20
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David Martin Graff
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That's too bad to hear, was hoping it would record my iPhone XS at 4K/60fps....
2019-8-20
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hallmark007
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There is an excellent app iMovie pro will record 4K 60 for you, it’s an excellent video app, cost about $20 you won’t be able to use some of the features of the O3 but it has many other benefits which more than make up for all you might lose .
2019-8-20
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BigZ3393
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David Martin Graff Posted at 8-20 09:58
That's too bad to hear, was hoping it would record my iPhone XS at 4K/60fps....

iPhone XS will support 4k 60FPS its the android phones that don't offer support.
2019-8-20
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BigZ3393
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hallmark007 Posted at 8-20 10:03
There is an excellent app iMovie pro will record 4K 60 for you, it’s an excellent video app, cost about $20 you won’t be able to use some of the features of the O3 but it has many other benefits which more than make up for all you might lose .

I think having active track is worth not being able to record in 60fps, so I'll stick with using the MIMO app unless someone thinks of some other app that has active tracking capabilities
2019-8-20
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David Martin Graff
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BigZ3393 Posted at 8-20 10:12
iPhone XS will support 4k 60FPS its the android phones that don't offer support.

Doesn't Samsung phones support 4K/60fps????
2019-8-20
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AmyMarieBorg
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Malta
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I managed to download the DJI Mimo on my Android phone. Haven't tried connecting it yet, as still waiting for my Osmo Pocket to arrive. But it has opened and also let me edit videos shot on my phone. Hope you manage
2019-8-20
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STRIDE8
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United States
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Android devices do not have the full compliment of options on the Mimo /GO apps like iOS.  One of the reasons I went with the Osmo Pocket.  
2019-8-20
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marctronixx
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What options do android devices lack? I’m new to the mimo for the osmo pocket series
2019-8-20
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fansfe82067d
First Officer
Australia
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The table linked above gives sets out which phones have which options.
2019-8-20
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djiuser_Z1XBH5JM0vNF
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Canada
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How long did it take for your order to arrive?
2019-8-20
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DJI Mindy
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Hello there, the list shows the highest video resolution that Samsung Galaxy S9+ supports via DJI Mimo is 4k, 30fps, if the native Camera APP supports 4k, 60fps, please record with the native APP, Osmo Mobile 3 could still provide the stability feature.
2019-8-20
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BigZ3393
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United States
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djiuser_Z1XBH5JM0vNF Posted at 8-20 16:30
How long did it take for your order to arrive?

Took 5 business days. I live in Utah shipped from China
2019-8-21
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BigZ3393
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United States
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DJI Mindy Posted at 8-20 20:05
Hello there, the list shows the highest video resolution that Samsung Galaxy S9+ supports via DJI Mimo is 4k, 30fps, if the native Camera APP supports 4k, 60fps, please record with the native APP, Osmo Mobile 3 could still provide the stability feature.

Is there a way to active track using the Samsung native app?
2019-8-21
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AntDX316
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DJI Mindy Posted at 8-20 20:05
Hello there, the list shows the highest video resolution that Samsung Galaxy S9+ supports via DJI Mimo is 4k, 30fps, if the native Camera APP supports 4k, 60fps, please record with the native APP, Osmo Mobile 3 could still provide the stability feature.

Can the Note 10 have 4k60?
2019-8-21
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fansfe82067d
First Officer
Australia
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Looking at the list, no compatible Android phone has 4K60 support in Mimo.  I've been testing with Pocophone, and that offers 4K60 in its native camera app.  If I manually link it to the Mobile 3's bluetooth, then the record button works in the native app, and the gimbal functions normally, but obviously the tracking and other app related stuff doesn't.  But in other Android camera apps, eg Filmic Pro, the native 4K60 setting isn't available either, so it appears this is some kind of Android thing rather than a DJI thing.
2019-8-22
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David Martin Graff
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I don't know why there is 4K/60fps on iPhone but not Android, is it because DJI is favoring iPhones or because there's a fundamental flaw in Android using the OSMO Mobile 3 for 4K/60fps? It seems like the same politics of why the Mavic 2 does not have the feature enabled, as well?
2019-8-22
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DJI Mindy
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BigZ3393 Posted at 8-21 18:47
Is there a way to active track using the Samsung native app?

No, most of Android phones only support take photos/video in the native camera APP via the Osmo Mobile 3, Active Track is not available.
2019-8-23
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DJI Mindy
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AntDX316 Posted at 8-21 20:34
Can the Note 10 have 4k60?

Hi AntDX316, Samsung Note 10 is not in the compatible list at the moment, the control features cannot be fully ensured, please note the update of the list: https://dl.djicdn.com/downloads/ ... ibility_List_en.pdf
2019-8-23
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DJI Mindy
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David Martin Graff Posted at 8-22 17:00
I don't know why there is 4K/60fps on iPhone but not Android, is it because DJI is favoring iPhones or because there's a fundamental flaw in Android using the OSMO Mobile 3 for 4K/60fps? It seems like the same politics of why the Mavic 2 does not have the feature enabled, as well?

Hi David, due to a large number of Android phones in the market, the Android system version and the degree of development of third-party port are inconsistent. In order to ensure the stability of video recording, Osmo Mobile 3 does not support the recording at high frame rate in Android mobile phones for the time being, and we will continue to optimize it.
2019-8-23
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marctronixx
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Ahhh had I known this was a limitation in the DJI app i would not have purchased the osmo mobile 3. Its not too bad at a hundred dollars but I obviously didnt expect the app to NOT be compatible. I KNEW the stabilizer part would be but not being able to use the features such as active track really limits the purpose of the product .

No fault to DJI, i could heaven read the fine print better. No worries as its just 100 dollars, but next time if there is a osmo mobile 4, ill be sure to read the fine print better...
2019-8-23
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David Martin Graff
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DJI Mindy Posted at 8-23 00:48
Hi David, due to a large number of Android phones in the market, the Android system version and the degree of development of third-party port are inconsistent. In order to ensure the stability of video recording, Osmo Mobile 3 does not support the recording at high frame rate in Android mobile phones for the time being, and we will continue to optimize it.

Hi Mindy, that's pretty much the reason I expected, hopefully you guys can get us up and running with respect to using our gear to the best degree as possible.  I'm mostly interested in Live Streaming using the MIMO App and hope that will be a new feature included in a future firmware, thank you.
2019-8-23
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DJI Mindy
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David Martin Graff Posted at 8-23 08:36
Hi Mindy, that's pretty much the reason I expected, hopefully you guys can get us up and running with respect to using our gear to the best degree as possible.  I'm mostly interested in Live Streaming using the MIMO App and hope that will be a new feature included in a future firmware, thank you.

We will keep improving our products to make our customers experience better, please note our website of the future update, thanks for your support.
2019-8-24
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fansfe82067d
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Australia
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Not all manufacturers provide the necessary hooks to developers for all frame rates.  I saw something on the Filmic Pro site to that effect.
2019-8-24
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David Martin Graff
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DJI Mindy Posted at 8-24 02:18
We will keep improving our products to make our customers experience better, please note our website of the future update, thanks for your support.

Thanks for the note, I look forward to a better experience.
2019-8-24
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marctronixx
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I can confirm the note 10+ works with the osmo3. I didnt see if it show 4K 60 but the controls and zoom work.
2019-8-26
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Daymon W.
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yeah king of a let down not being able to do 4k could possibly be a deal breaker again
2019-9-3
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GODLIKE 99KINGZ
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WFT ? I have OnePlus6 phone which does 4k@60fps with Image stabilization and DJI mimo dosn't support 60fps? sorry but i want 60 fps or nothing. Will be returning Osmo Mobile 3 till you gonna enhance DJI MOMO with 60 fps for all resolutions.
2019-10-8
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GODLIKE 99KINGZ
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GODLIKE 99KINGZ Posted at 10-8 13:53
WFT ? I have OnePlus6 phone which does 4k@60fps with Image stabilization and DJI mimo dosn't support 60fps? sorry but i want 60 fps or nothing. Will be returning Osmo Mobile 3 till you gonna enhance DJI MOMO with 60 fps for all resolutions.

already left feedback on Amazon US and UK and Youtube about this Android discrimination.
2019-10-8
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djiuser_V9KCiQ5GiBKJ
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I'm really regretting the purchase because no 60fps in general in a deal breaker.. I mean, come on, a gimbal for smooth motion but no 60fps?
2019-10-12
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cartoshca
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DJI Mindy Posted at 8-23 00:48
Hi David, due to a large number of Android phones in the market, the Android system version and the degree of development of third-party port are inconsistent. In order to ensure the stability of video recording, Osmo Mobile 3 does not support the recording at high frame rate in Android mobile phones for the time being, and we will continue to optimize it.

Hi Mindy, maybe DJI could partially address the issue by rolling out support for a handful of flagship android phones, such as the latest galaxy/oneplus/huawei P-series? Given how complicated it is to support many different handsets with their unique sets of hardware. I'm able to understand why 60fps is not supported on most android handsets, but I dont think it makes any sense to not have support for 60fps shooting on any android phone at all.
Sincerely an iPhone user lol
2019-10-14
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4BYE
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Same ... again. After buying OSMO 2 the replies were simular to "sorry to hear, technicians are working on it". The probably still are. Got in the OSMO 3 same ... again. Hoped it would do a better job, but isn't. Just say it's only made for iPhones to use it properly. I had to buy FilmicPro for OSMO 2 to use different framerates. OSMO 3 will be returned to retailer. I will look for different brand that supports Android in a decent way.
2019-10-19
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fansfe82067d
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Australia
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4BYE Posted at 10-19 01:15
Same ... again. After buying OSMO 2 the replies were simular to "sorry to hear, technicians are working on it". The probably still are. Got in the OSMO 3 same ... again. Hoped it would do a better job, but isn't. Just say it's only made for iPhones to use it properly. I had to buy FilmicPro for OSMO 2 to use different framerates. OSMO 3 will be returned to retailer. I will look for different brand that supports Android in a decent way.

Can anyone suggest a mobile gimbal that actually does support 4K60 on all or most Android phones (without having to resort to using the phone's own camera app, which is currently the workaround with the OM3)?

On my phone (Pocophone F1) only the native app supports 4K60.  Open Camera, Filmic Pro, etc, only support 4K30.  So it would be surprising if the Mimo app provided this function uniquely.

2019-10-19
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djiuser_elv2gFNu1EnJ
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Switzerland
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Why does dji didn't support all features for android on mimo app.
Can't understand. Also why so a buggy app. And please import the button zoom funktions into samsungs camera app. Or import the app to mimo.
I got a s10+ and i like the gimbal but I'm unhappy with the app and the funktions. And the disconnection to the phone it happens every 5-10 minutes.
to much to handle. Hope you will fix it as fast as possible.
2019-11-2
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djiuser_elv2gFNu1EnJ
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Switzerland
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4BYE Posted at 10-19 01:15
Same ... again. After buying OSMO 2 the replies were simular to "sorry to hear, technicians are working on it". The probably still are. Got in the OSMO 3 same ... again. Hoped it would do a better job, but isn't. Just say it's only made for iPhones to use it properly. I had to buy FilmicPro for OSMO 2 to use different framerates. OSMO 3 will be returned to retailer. I will look for different brand that supports Android in a decent way.

Let me know if you got one. I be on your side. Its not good to support only one company and the other section can improve.
2019-11-2
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The Conqueror
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India
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Hey there, Recently bought Osmo Mobile 3.
The two things which I didn't like are
1 - No 4K 60fps recording option
2 - No SLO-MO in DJI Mimo App

I badly need an update in the app.
2019-11-17
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fansfe82067d
First Officer
Australia
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The Conqueror Posted at 11-17 01:51
Hey there, Recently bought Osmo Mobile 3.
The two things which I didn't like are
1 - No 4K 60fps recording option

If other third party apps do not support these functions on your phone - for instance, Open Camera - then it's unlikely that DJI will be able to support them, as they may be only accessible to the phone's manufacturer.
2019-11-17
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AgainstTheWind
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Australia
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DJI Mindy Posted at 8-24 02:18
We will keep improving our products to make our customers experience better, please note our website of the future update, thanks for your support.

Glad I found this forum thread.  Almost bought the DJI Osmo Mobile 3 as it looks like a good product. Now that I know the marketing hyped features don't apply to Android phones and DJI is only interested in a smaller iphone market segment, I will spend my money on something else.
2019-11-28
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jcdnxs
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Portugal
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Hello, if the problem is only 4k60fps in android....!!! but we don´t have HDR! The image quality is worse than the native application. In photo we haven´t no options to change resolution!
The DJI app for android is a shame and for that reason I will return the gimbal.
2019-11-28
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djiuser_g4cDrVmqMkAU
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Poland
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I bought O3 yesterday and I'm very disappointed that it doesn't support 4k on Android.  I can't believe this is a problem for DJI.
2019-12-1
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