DJI Tony
Administrator
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Hi, we do apologize for the inconvenience. May we know what happened to the battery prior to experience this error message? Where did you purchase this particular battery? We would recommend contacting our support using the link below for further assistance of this situation. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. You may contact our support via this link: www.dji.com/support |
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