Why does my new product not show up when I log in... I am using an Osmo mobile 3 and logged into the same account in the mimo app, any ideas?

Hi Miro Perez, may we have the serial number of your Osmo Mobile 3 for further verification?

DJI Mindy Posted at 8-22 20:15
Hi Miro Perez, may we have the serial number of your Osmo Mobile 3 for further verification?

Yes I will private message you. Where can I find it because mine did not come with a manual or any paper

Many congrats on the Osmo 3 - thinking of buying one myself

Miro Perez Posted at 8-23 03:26
Yes I will private message you. Where can I find it because mine did not come with a manual or any paper

The serial number can be found next to the phone holder, there is a black stick with the QR Code. The first line is the serial number.

DJI Mindy Posted at 8-24 02:34
The serial number can be found next to the phone holder, there is a black stick with the QR Code. The first line is the serial number.

Ok I sent the number

Miro Perez Posted at 8-25 06:07
Ok I sent the number

Sorry for the late response, Osmo Mobile 3 has been displayed under your avatar, please let us know if you have any further concern.

DJI Mindy Posted at 8-30 01:49
Sorry for the late response, Osmo Mobile 3 has been displayed under your avatar, please let us know if you have any further concern.

No problem thanks for the help

Miro Perez Posted at 8-30 15:27
No problem thanks for the help

You are very welcome. Enjoy your weekend.