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Osmo Mobile 2 Gimbal Calibration not completing
3187 5 2019-8-22
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Starpath
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Flight distance : 228698 ft
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Hi,
My Osmo Mobile 2 Gimbal Calibration is not completing.  The operation betgins, but the screen hangs when displaying 0%
How do I recover the capability?
thx
~Starpath
2019-8-22
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DJI Mindy
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Flight distance : 7 ft
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Hi Starpath, gimbal cannot be calibrated when mounting the phone vertically, please make sure the gimbal is mounted horizontally, then balance the gimbal properly. If the issue persists, may we verify if the gimbal was crashed? What is the color of the LED when powering on?
2019-8-22
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Starpath
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Flight distance : 228698 ft
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DJI Mindy Posted at 8-22 19:35
Hi Starpath, gimbal cannot be calibrated when mounting the phone vertically, please make sure the gimbal is mounted horizontally, then balance the gimbal properly. If the issue persists, may we verify if the gimbal was crashed? What is the color of the LED when powering on?

Hi Mindy,
Phone is mounted horizontal, thanks for asking.
Balance is fine.  No crash situations as far as I know.  Color is solid green, once connected.  After turning on, the light flashes green, followed by a very quick yellow then solid green once connected.
Starpath
2019-8-22
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DJI Mindy
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Starpath Posted at 8-22 19:42
Hi Mindy,
Phone is mounted horizontal, thanks for asking.
Balance is fine.  No crash situations as far as I know.  Color is solid green, once connected.  After turning on, the light flashes green, followed by a very quick yellow then solid green once connected.

Does the Osmo Mobile 2 have enough power, did you place the device on the flat surface? Does the gimbal have any problem during daily operation? Such as shaking? Drifting?
What mobile phone are you using? Any chance to try with another mobile phone?
2019-8-23
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Starpath
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Flight distance : 228698 ft
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DJI Mindy Posted at 8-23 19:07
Does the Osmo Mobile 2 have enough power, did you place the device on the flat surface? Does the gimbal have any problem during daily operation? Such as shaking? Drifting?
What mobile phone are you using? Any chance to try with another mobile phone?

Hi Mindy,
When attempting Gimbal Calibration, The OM2 is
- full power (three white lights)
-on a table surface
-mounted firmly into the hole in the shipping foam case -
- Daily operation seems to be ok, however double tapping the "M" trigger  brings it horizontal but about 15 degrees to the left of center.
- Iphone 6, Iphone 5, LG G6+ (Android) have all been tried.
Do you have other suggestions?
Thx.
Bruce
2019-8-23
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Starpath
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Flight distance : 228698 ft
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Starpath Posted at 8-23 19:16
Hi Mindy,
When attempting Gimbal Calibration, The OM2 is
- full power (three white lights)

Correction, it's getting a lost finding direction, and now the green light is flashing.
2019-8-23
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