Visiting the DJI store I get a popup asking me to subscribe & receive a voucher.

I cannot subscribe because your software does not recognise my .photography email address.


Please can you fix this? I am holding a purchase waiting to use this voucher.

Hi Coojeebear, sorry for the troubles on subscribing our online store, the issue has been forwarded to the team for further advice, I will come back to you soon, please wait patiently, thank you.

Thank you.

I think maybe after 2 weeks of waiting, this isn't going to be fixed.

Why not manually add me to the database & allocated the voucher to my account so that I can buy the Ronin-SC I'm waiting to get?

Coojeebear Posted at 9-6 03:17
I think maybe after 2 weeks of waiting, this isn't going to be fixed.

Why not manually add me to the database & allocated the voucher to my account so that I can buy the Ronin-SC I'm waiting to get?

Hi Coojeebear, sorry to keep you waiting, it is a system issue and manually add your account to the database is not working. Now the issue has been fixed, please try again, thank you.

Hi

It still does not work. I attempted to sign up with both Firefox (I refreshed the cache) & also Internet Explorer.

The website voucher sign-up still does not accept a valid .photography suffix.

The sign-up worked this morning & I now have the coupon, thanks.

Coojeebear Posted at 9-11 01:12
The sign-up worked this morning & I now have the coupon, thanks.

That‘s great, please let us know if there is any other problem.

Arrgh, no it doesn't work!

The coupon works for every single product & accessory in the DJI range apart from the Ronin-SC. Is cover Ronin-SC accessories & the Ronin-S, even an Inspire 2, but not the very item I want to buy!