Return all, or just Mavic 2?
1037 3 2019-8-26
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djiuser_6xuCy94h52r0
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United States
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I am sending my Mavic 2 in for a repair. I am unclear whether I need to return everything that came with it, or if I should just return the drone. The repair is on one of the landing gear. Thanks
2019-8-26
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DJI Diana
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Flight distance : 2408 ft

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Hi, thanks for contacting DJI Support. With regards, to your query, since it's only the landing gear that has an issue please send only the aircraft back. I would recommend you to contact our DJI support team to start up a ticket for the said drone at https://www.dji.com/support?site=brandsite&from=nav.  If there is any further question, feel free to contact us.
2019-8-26
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fans98252a6b
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United States
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DJI Diana Posted at 8-26 10:03
Hi, thanks for contacting DJI Support. With regards, to your query, since it's only the landing gear that has an issue please send only the aircraft back. I would recommend you to contact our DJI support team to start up a ticket for the said drone at https://www.dji.com/support?site=brandsite&from=nav.  If there is any further question, feel free to contact us.

Thank you for your quick reply.
2019-8-26
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DJI Diana
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Flight distance : 2408 ft

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fans98252a6b Posted at 8-26 10:12
Thank you for your quick reply.

You're most welcome.
2019-8-26
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