Hello,

Ronin-S
The lock of the battery is blocked. So I cannot remove the battery. Any tip?

Hi, we're sorry for the troubles that it cause. Would it be possible if you could send us a short video showing the problem including the blocked lock for the battery? The video can be uploaded using google drive or dropbox then provide the link here. Thank you for your support.

DJI Tony Posted at 8-27 09:58
Hi, we're sorry for the troubles that it cause. Would it be possible if you could send us a short video showing the problem including the blocked lock for the battery? The video can be uploaded using google drive or dropbox then provide the link here. Thank you for your support.

I’m having the same issue! I had to change my whole equipment case because of that.

Lior2 Posted at 8-28 08:33
I’m having the same issue! I had to change my whole equipment case because of that.

Hi, we're sorry about the situation. Would like to verify if the problem still persists? Would it be possible if you send us a video as well showing the problem? Please keep us posted. Thank you for your support.