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Spark video is horrendus. Please help
543 21 2019-9-2
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HiCaniGetMyDroneBack
lvl.4
Flight distance : 27142 ft
United States
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So everytime I shoot video with my Spark it comes out choppy and blocky. The only response from DJI I got was to restart the camera system. Why are my videos coming out like this?

https://youtu.be/hsvA6Po-pjM
2019-9-2
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HiCaniGetMyDroneBack
lvl.4
Flight distance : 27142 ft
United States
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2019-9-2
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DJI Tony
Super Moderator

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Hi, we're sorry for the inconvenience. I would like to ask if this video is from your SD card? If so, may we know what SD card are you using? Have you tried to use a different SD card or format your current SD card to isolate the problem? It's recommended to save important files prior to format the SD card. Please let us know for further help. Thank you for your support.
2019-9-2
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S-e-ven
Captain
Flight distance : 3787533 ft
Thailand
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Is the video from the phone or from the SD card IN the Spark?
2019-9-2
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HiCaniGetMyDroneBack
lvl.4
Flight distance : 27142 ft
United States
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Yes this was taken off an SD card. The card was also formatted. This shows up on the screen as I'm recording too
2019-9-2
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S-e-ven
Captain
Flight distance : 3787533 ft
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But why is the video on you tube just in 720p?
The video on the SD in the Spark should have 1080p.
And I do not see a reason for you to convert it before the upload.
2019-9-2
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Wolferl
First Officer
Flight distance : 22615 ft
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S-e-ven Posted at 9-2 21:22
But why is the video on you tube just in 720p?
The video on the SD in the Spark should have 1080p.
And I do not see a reason for you to convert it before the upload.

Absolutely correct. If I use the clips from my phones cache, they look exactly like this. The one recorded on the card is fine.

Cheers,
Wolferl
2019-9-2
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HiCaniGetMyDroneBack
lvl.4
Flight distance : 27142 ft
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Hm, I'll dig a little deeper. This is all complicated without having a computer to pull the photos and videos
2019-9-3
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S-e-ven
Captain
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So have you downloaded the video via wifi from the Spark?
Connect spark with rc/device, click in the app, connected to the spark, on the gallery button , choose the file, download (will need some time) and check it  
I am really certain, you are complaining about the streamed 720p videos which are cached from the flight and on your device.
The videos on the Sparks SD card (you have one in there, do you?) are in FullHD, but also in better quality!
2019-9-3
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Tentoes
Captain
Flight distance : 311598 ft
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I'm confused, but that's not surprising.

I thought you said this was from the SD card? I take the sd card out and put it in the computer and pretty much ignore the video on the phone.

If this IS from the SD card, I'd wonder about the speed of the SD card. Some SD cards are pretty lousy and can cause all sorts of strange behavior.
2019-9-3
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HiCaniGetMyDroneBack
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I just purchased a computer and yes the quality is much better. My next question is why does the video appear like this in app while I'm recording?
2019-9-3
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S-e-ven
Captain
Flight distance : 3787533 ft
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Because that is a downgraded (1080p to 720p)  stream, transported with wifi, which needs to be decoded on your device , to be shown live.

Which is a performance thing.

What is your device?
2019-9-3
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AntDX316
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Flight distance : 2982907 ft
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HiCaniGetMyDroneBack Posted at 9-3 19:21
I just purchased a computer and yes the quality is much better. My next question is why does the video appear like this in app while I'm recording?

You need to use a Samsung V30 MicroSD card.
2019-9-3
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S-e-ven
Captain
Flight distance : 3787533 ft
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AntDX316 Posted at 9-3 20:43
You need to use a Samsung V30 MicroSD card.

Na, he don't! ;-)

The Spark is saving with max 24Mbps, you are thinking on your Mavics with up to 100Mbps
2019-9-4
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AntDX316
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S-e-ven Posted at 9-4 00:10
Na, he don't! ;-)

The Spark is saving with max 24Mbps, you are thinking on your Mavics with up to 100Mbps

But his MicroSD card might be really crap.  Could be a fake one.
2019-9-4
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nilanjan118
First Officer
Flight distance : 636663 ft
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AntDX316 Posted at 9-4 05:56
But his MicroSD card might be really crap.  Could be a fake one.

How can you make such an assumption without seeing how the video from the SD card looked like?
What he shared earlier was cache footage from the phone.
2019-9-4
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nilanjan118
First Officer
Flight distance : 636663 ft
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S-e-ven Posted at 9-4 00:10
Na, he don't! ;-)

The Spark is saving with max 24Mbps, you are thinking on your Mavics with up to 100Mbps

You are right. I have been using a Class 10 SD card with no problems whatsoever.

2019-9-4
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AntDX316
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nilanjan118 Posted at 9-4 17:07
How can you make such an assumption without seeing how the video from the SD card looked like?
What he shared earlier was cache footage from the phone.

There are a lot of fake memory sticks claiming to be 2TB and such on ebay for $15.
2019-9-4
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HiCaniGetMyDroneBack
lvl.4
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S-e-ven Posted at 9-3 19:32
Because that is a downgraded (1080p to 720p)  stream, transported with wifi, which needs to be decoded on your device , to be shown live.

Which is a performance thing.

Weird. I have the LG stylo 4 which is a significant improvement from my last phone. I also bought a new SD card so hopefully that will.
2019-9-4
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S-e-ven
Captain
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HiCaniGetMyDroneBack Posted at 9-4 20:00
Weird. I have the LG stylo 4 which is a significant improvement from my last phone. I also bought a new SD card so hopefully that will.

The Stylo 4 has just 2GB of Ram, right?
Go to apkmirror and check out/change to the Go4 version 4.2.21!

I started my Spark experience with an LG G4, 2 years ago.
That was horrible! Didn't even work (stream) with otg.

And in the end, it just could be a interference in the wifi signal.
The stream goes first.
So try a different location, too.
2019-9-4
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HiCaniGetMyDroneBack
lvl.4
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S-e-ven Posted at 9-4 23:29
The Stylo 4 has just 2GB of Ram, right?
Go to apkmirror and check out/change to the Go4 version 4.2.21!

I'll try downloading a different APK. I'm pretty sure it's not the signal because prior videos were like that. Even in more remote locations and in farmland with good satellites
2019-9-7
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S-e-ven
Captain
Flight distance : 3787533 ft
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An older apk doesn't need that much ram itself.
At least the 4.1.15 should get you somewhere.
Just with the otg it could need a specific sequence to get it "on":
1 . Plug cable in phone
2. Start RC
3. After Led is solid red, plug into RC
4.start Spark
2019-9-7
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