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955 4 9-3 01:35
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djiuser_eJjxBEqBpBrD
lvl.1
Flight distance : 8615 ft
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Well, i dood it! I crashed my less than 1month old mavic pro p. And on a Runway! Yes i said a RUNWAY! By my home there sits an unused for planes,airstrip. So i thought how fast can she go? Set her bout 2' off the ground and in sport mode i took off. Bout reached 40mph and was doing fantastic until....the altitude degraded as i pushed only firward and she caught the left leg and tumbled and slid 10  feet destroyed the gimbal and sensor...sad day. So fortunately i bought insurance because this bird cant see
9-3 01:35
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djiuser_eJjxBEqBpBrD
lvl.1
Flight distance : 8615 ft
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Btw how can i change my name here? This ones too impersonal
9-3 01:37
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DJI Mindy
Administrator
Flight distance : 7 ft
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We sincerely apologize for the crash accident, please contact our support team www.dji.com/support to start a ticket and send in for further assistance.
The username can be changed under Personal Homepage--Settings.
9-3 02:08
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djiuser_eJjxBEqBpBrD
lvl.1
Flight distance : 8615 ft
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Mindy, ive sent in my pro p after recieving the shipping label. Rather than listen to ignorance i thought to ask you instead and that is. What is average for a time frame of getting my replacement back? Mavic pro p.
I have high hopes it wont be too long??
9-7 18:42
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_eJjxBEqBpBrD Posted at 9-7 18:42
Mindy, ive sent in my pro p after recieving the shipping label. Rather than listen to ignorance i thought to ask you instead and that is. What is average for a time frame of getting my replacement back? Mavic pro p.
I have high hopes it wont be too long??

Sorry for the late response, please make sure to reply to my posts directly, so that I can get the notification and reply timely.
It usually takes 5-7 working days excluding the shipping back & forth. May I have the case number so that we can follow up?
9-19 20:29
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