I have had a phantom 3 standard for a long time, and only now every time I try to fly does the same error happen, I turn on the drone and connect to the DJIgo application successfully, but after about a minute of flying.... the drone disconnects, however in the application, aircraft disconnected but the control and the drone continue to function and able to pilot it normally. Just no video and the gimble is moving erratically. To be able to reconnect the video stream in the application, I have to turn the drone off and reconnect everything again, but the same error occurs.

Any ideas? I'm updating to the current firmware now.

Hopefully updating may have corrected that glitch.

That had to be annoying. ;-)

Not a question.


RedHotPoker

What mobile device are you using?

What firmware is actual on your P3S-system and what mobile is the client of the RC/AC?  May be the gimbals mainboard has been stuck in any function.

Estelle Lau Posted at 9-8 20:29
What mobile device are you using?

iPhone 8 is what I’m using

Peterx Posted at 9-8 23:09
What firmware is actual on your P3S-system and what mobile is the client of the RC/AC?  May be the gimbals mainboard has been stuck in any function.

That I can’t say, as I just updated.

I’m using an iPhone 8

Do you see any telemetry or do you see all parameters as N/A in the Go app ?

Im having the exact same problem. I updated the firmware, and the app is current too. I've tried with my Galaxy note 9, and an iPhone 5s, but same results. I can see the camera view for a little while,  but then get the aircraft disconnected notice across the top of the app. But the controller can still move the camera and control the rotors.

djiuser_VBocMXOFLwQ0 Posted at 9-14 17:55
Im having the exact same problem. I updated the firmware, and the app is current too. I've tried with my Galaxy note 9, and an iPhone 5s, but same results. I can see the camera view for a little while,  but then get the aircraft disconnected notice across the top of the app. But the controller can still move the camera and control the rotors.

What iOS- and android version are you running on your iPhone5s and Galaxy Note9 ?
I use an iPhone6 with iOS version 12.4.1 without any hatch. Did you have a look onto the WIFI signal during flight yet? Did you not cover the right and left side the controler antenna? The WIFI patches are located there.

Peterx Posted at 9-15 00:49
What iOS- and android version are you running on your iPhone5s and Galaxy Note9 ?
I use an iPhone6 with iOS version 12.4.1 without any hatch. Did you have a look onto the WIFI signal during flight yet? Did you not cover the right and left side the controler antenna? The WIFI patches are located there.

Update: A friend of mine brought his P3S over, my 2 devices work just fine with it, no loss of signal.
   We swapped the controllers: my controller and device worked fine with his Phantom,  no loss of connection. His controller linked to my Phantom,  but the same issue happened,  loss of connection after a few seconds.
  So, I'm thinking there is a problem in the drone where it sends the video and telemetry back to the controller. If i decide to crack it open,  what do i look to fix?

Both phones were just recently updated the iPhone to 12, the Note had some long string of characters for its version. I was still receiving awifi signal after the loss

djiuser_VBocMXOFLwQ0 Posted at 9-15 13:35
Update: A friend of mine brought his P3S over, my 2 devices work just fine with it, no loss of signal.
   We swapped the controllers: my controller and device worked fine with his Phantom,  no loss of connection. His controller linked to my Phantom,  but the same issue happened,  loss of connection after a few seconds.
  So, I'm thinking there is a problem in the drone where it sends the video and telemetry back to the controller. If i decide to crack it open,  what do i look to fix?

Check the antennas in the legs and the connections under the plastic plate where they enter the gimble.

Have a look on to the black and gray single wire from the Gimbal board to the Phantoms shell.