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DJI Care Refresh question
456 1 2019-9-10
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patog95
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Flight distance : 10771 ft
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Hello DJI community,
I purchased the DJI Care Refresh for my new Mavic 2 Pro, and a very crucial question came to mind...
I
will be travelling a lot with this drone, and I was wondering that if an accident happens such as water damage or a crash (knock on wood that does not happen), is there a timeline I have to start the Care Refresh process and contact DJI of the accident right away? Or it is okay for me to wait get back home to the US and then contact DJI support?

Thanks in advance for any insights into this!

Patricio
2019-9-10
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DJI Gamora
Administrator

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Hi, thank you for bringing this query for. Just in case an accident happens to your drone, we highly recommend you to contact our support team once you get back in the US since the DJI care refresh only works within one coverage region and you can only ship it on the region wherein you purchase your DJI care refresh. Hope this helps. Thank you!

2019-9-10
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