Ads1987
lvl.1
Offline
|
DJI Gamora Posted at 9-13 12:54
Hi, thank you for reaching out and we're deeply sorry that you experience an issue with your DJI Phantom 3 Standard. May I ask what happens prior to the said issue? Did the drone suffer any crash or hard landing? If yes, I will highly recommend you to contact our support team to start up a ticket. Your unit will be going to our facility and our repair facility team will conduct an evaluation with your unit. You may refer to the link below. Thank you for your kind and understanding.
https://www.dji.com/support
Hi,
It did not suffer a crash, it has not been used for around 12 months and now does not work.
It does not seem to be a hardware issues because it simply decided to stop working but it does still measure the movement of the drone correctly. it just looks like it is outside of the calibration limit?
Is there not a way to fix it or reset it without sending off and waiting for a month for the repairs at a great cost ?
Regards,
Adam. |
|