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Air warranty
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gringo99999
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Flight distance : 16506 ft

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Hi, I bought used Mavic Air and it is GREAT!!!! I want to know about warranty and region where it can be serviced.
Can you help me? S/N 0K1DF253ADW4C2. And one more question - if I'll buy DJI Care refresh can I bind it to my drone?

9-13 05:03
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DJI Susan
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Hi gringo99999, according to the current policy, the warranty period for a product starts on the day such product is delivered, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the production date that shows on the product, unless otherwise agreed upon between you and DJI. You may contact the seller to check the exact status.
As for the DJI Care Refresh, you may check the coverage here: https://repair.dji.com/en/djicare/coverage If the unit has not bound with DJI Care Refresh before and works well, you may upload the video verification here for further check: https://repair.dji.com/en/djicare/customerupload Thanks!
9-13 18:39
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gringo99999
lvl.1
Flight distance : 16506 ft

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DJI Susan Posted at 9-13 18:39
Hi gringo99999, according to the current policy, the warranty period for a product starts on the day such product is delivered, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the production date that shows on the product, unless otherwise agreed upon between you and DJI. You may contact the seller to check the exact status.
As for the DJI Care Refresh, you may check the coverage here: https://repair.dji.com/en/djicare/coverage If the unit has not bound with DJI Care Refresh before and works well, you may upload the video verification here for further check: https://repair.dji.com/en/djicare/customerupload Thanks!

Thank you so much. I'll follow your advice.
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9-15 11:46
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DJI Susan
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gringo99999 Posted at 9-15 11:46
Thank you so much. I'll follow your advice.
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My pleasure. If there is anything else we can help, feel free to contact us.
9-16 00:09
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