Mavic 2 Pro - Gimball Drift
371 1 2019-9-15
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djiuser_0MBTlvyrVgW5
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Hello,

I have searched this topic and all info seems to come to a dead end.  My mavic 2, like others, has a gimball drift.  Typically it drifts slowly to the right, enough that it impacts ability to take photos and videos.   As many others have noted, calibration, updates, firmware refresh, etc. do not work.   Would it be possible to get a thread going with people who have this issue and leverage the number of customers to get a response from DJI?  I am not finding any real feedback on how this issue can be resolved.  Most threads seem to get into a circular discussion.   Who has this issue? and what, if anything has fixed it, even if the only fix is obtaining a new drone?   Please do not respond and tell me to callibrate or that it is the wind etc.  This has thrown all other threads into a tail spin.


Thank you for yoru time


2019-9-15
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DJI Gamora
Administrator

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Hi, thank you for reaching out and we're sorry for the trouble. Since you've managed to exhaust the troubleshooting steps that could possibly rectify the problem on your drone, however, it seems that the problem persists, we highly recommend sending the unit into our repair facility for further evaluation. You may refer to the link below. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.

https://www.dji.com/support
2019-9-17
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