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New Mavic 2 Pro/Zoom Firmware Released (2019.09.16)
22851 190 9-16 04:53
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R.R.
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Fly both my mavic air and spark in the same location no problems. Moved the mavic 2 to a new spot and same problem. Disconnects are inconsistent, some 1 foot away others 200 feet away. The RC shows gps mode but the app shows disconnected. I also get no response from the AC when moving the sticks when this happens. Has to be a problem with the update, never had this problem before. Going to down grade using assistant 2 for mavic and upgrade again this time using assistant 2 and try it again tomorrow.

Is anyone else have a similar issue after this update?
9-20 09:44
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hallmark007
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R.R. Posted at 9-20 09:44
Fly both my mavic air and spark in the same location no problems. Moved the mavic 2 to a new spot and same problem. Disconnects are inconsistent, some 1 foot away others 200 feet away. The RC shows gps mode but the app shows disconnected. I also get no response from the AC when moving the sticks when this happens. Has to be a problem with the update, never had this problem before. Going to down grade using assistant 2 for mavic and upgrade again this time using assistant 2 and try it again tomorrow.

Is anyone else have a similar issue after this update?

Your on a wrong thread for this, might be better posting your own thread, however what device are you using .
9-20 13:28
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R.R.
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hallmark007 Posted at 9-20 13:28
Your on a wrong thread for this, might be better posting your own thread, however what device are you using .

Could be but I thought this was on the new firmware update on the Mavic 2 Zoom/Pro. I don’t use the googles if that what your referring too. My disconnects started today after the firmware update. As far as Device used iPhone X, iPad Air 10.5. Like I said never happened until after this firmware update. I’ve been flying this same park for over a year. I’m not having this issue with the other two (Mavic Air, Spark). It’s just my Mavic 2 Zoom that’s disconnecting. I’m going to try and downgrade tonight then update again it may just be a glitch when it updated and the refreshed  didn’t fix it.
9-20 15:02
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hallmark007
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R.R. Posted at 9-20 15:02
Could be but I thought this was on the new firmware update on the Mavic 2 Zoom/Pro. I don’t use the googles if that what your referring too. My disconnects started today after the firmware update. As far as Device used iPhone X, iPad Air 10.5. Like I said never happened until after this firmware update. I’ve been flying this same park for over a year. I’m not having this issue with the other two (Mavic Air, Spark). It’s just my Mavic 2 Zoom that’s disconnecting. I’m going to try and downgrade tonight then update again it may just be a glitch when it updated and the refreshed  didn’t fix it.

Easiest way to find out if it was FW that caused your problem, just go back to last FW and if your problem is gone then likely FW is at fault, if your still having problems then it’s not FW, it’s just a matter of trying to find out what’s causing the issue .
9-20 15:19
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R.R.
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hallmark007 Posted at 9-20 15:19
Easiest way to find out if it was FW that caused your problem, just go back to last FW and if your problem is gone then likely FW is at fault, if your still having problems then it’s not FW, it’s just a matter of trying to find out what’s causing the issue .

Thanks I’ll test it out tomorrow.
Thanks again.
9-20 16:21
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Woe
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Thanks for the update
9-20 18:22
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Suren
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Update done including 4 batteries did 2 full flights 4km + out and no issues.
9-20 19:46
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bjr981s
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fans8b803c8d Posted at 9-16 21:29
Can DJI please advise on this aircraft firmware update v01.00.0510 with regard to Smart Controller users? The update is available for my M2P but two of the key battery features are not available to the GO4 app ver. 4.3.16 currently installed on the Smart Controller and there is no indication of an update to ver. 4.3.24 which is required for the battery mounting safety detetection and the new discharge feature.

Is it okay to proceed and update the aircraft firmware anyway?

Out of interest can you advise what percentage you fly your batteries down to?
9-20 20:04
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fans8b803c8d
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bjr981s Posted at 9-20 20:04
Out of interest can you advise what percentage you fly your batteries down to?

I have the first alert set to 20% and generally bring it home before it reaches the marker. I never fully discharge the batteries or allow the M2P to RTH due to low power.

The two swollen batteries concerned were manufactured in Jul 2018 (I purchased the M2P at launch) and this seems to be common among many swollen battery instances. There are threads over on MavicPilots with many similar reports.

I haven't had a problem yet with newer batteries.
9-21 00:35
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hallmark007
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If you are truly dji support, can you tell owners of SC , when they will receive the necessary software to be able to work with this new FW. If you’re not then I don’t expect I will get a response.
9-21 05:26
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fans6765b5ea
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Yes please - DJI, where are you? Another SC user here left waiting to use the new version. After paying a premium for this part of kit, it seems we should be included on the cusp of the release.

Please respond...

9-21 08:09
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Thomas
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I created a ticket and asked when SC owners should expect the GO app update.

I received this reply from someone named Apple  ;) ....
Dear Thomas,

Thank you for contacting DJI Technical Support.
We are sorry if you are unable to have the updated version of the DJI Go 4 App on the Smart controller yet. It is not what we intended to happen. Please allow me to assist you.
Regarding your concern, as we can see of the information of the DJI Smart Controller, the latest version is currently not available. Kindly wait and check our website for the further announcement of the latest version of the Smart Controller.
We humbly ask for your patience and understanding.
Should you have any questions or other concerns, please feel free to contact us.
Thank you for choosing DJI! Our goal is to provide you the best customer service you only deserve.

Best regards,
Apple




9-21 11:42
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hallmark007
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Thomas Posted at 9-21 11:42
I created a ticket and asked when SC owners should expect the GO app update.

I received this reply from someone named Apple  ;) ....

Dear Thomas I can’t see anymore have you redacted it lol
9-21 11:52
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KlooGee
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hallmark007 Posted at 9-21 11:52
Dear Thomas I can’t see anymore have you redacted it lol

Here is the copy/paste magic that was hidden:

"Dear Thomas,

Thank you for contacting DJI Technical Support.
We are sorry if you are unable to have the updated version of the DJI Go 4 App on the Smart controller yet. It is not what we intended to happen. Please allow me to assist you.
Regarding your concern, as we can see of the information of the DJI Smart Controller, the latest version is currently not available. Kindly wait and check our website for the further announcement of the latest version of the Smart Controller.
We humbly ask for your patience and understanding.
Should you have any questions or other concerns, please feel free to contact us.
Thank you for choosing DJI! Our goal is to provide you the best customer service you only deserve.

Best regards,
Apple"


9-21 12:14
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hallmark007
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KlooGee Posted at 9-21 12:14
Here is the copy/paste magic that was hidden:

"Dear Thomas,

New bots called Apple I love it , lol ...
9-21 12:17
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Toedles
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So while everyone is going on about their updates, batteries, etc.....can someone tell me where ‘sport’ and ‘tripod’ mode have gone to? It cannot be chosen on my rc anymore and tells me to turn it on on the controller, which of course doesn’t work. WTF man, getting tired of this company!!!!
9-21 16:16
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Thomas
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KlooGee Posted at 9-21 12:14
Here is the copy/paste magic that was hidden:

"Dear Thomas,

Thanks for posting it.  Not sure how it got redacted.  I had it wrapped in quote tags.



9-21 17:09
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Suren
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Toedles Posted at 9-21 16:16
So while everyone is going on about their updates, batteries, etc.....can someone tell me where ‘sport’ and ‘tripod’ mode have gone to? It cannot be chosen on my rc anymore and tells me to turn it on on the controller, which of course doesn’t work. WTF man, getting tired of this company!!!!

You would need to enable multiple flight mode in the app, mine got disabled after the update
9-21 20:30
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Scangsx
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Hello, Since I put this firmware on my Mavic Pro 2, the C1 and C2 button doesent respond anymore, I've try to change the shortcuts but still not working.
9-21 22:08
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Toedles
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Suren Posted at 9-21 20:30
You would need to enable multiple flight mode in the app, mine got disabled after the update

Thanks for the help...
9-21 22:24
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RetroPixer
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Controller no longer shows up in the DJI Assistant 2 v2.0.8. Anyone can confirm theirs work fine? Thanks in advance.
Update:

I fixed it. I think.

I noticed the pnputil command parameters in the batch file that runs after DJI Assist 2 v2.0.8 installation, which install drivers, were failing. My attempts to install the INF file manually (via Windows Explorer, right-click, "install") were failing too.. So, I opened a CMD window with Admin priviledge, went to C:\Program Files (x86)\DJI Product\DJI Assistant 2 For Mavic\Drivers\VCOM and issued the command line "pnputil /add-driver dji_vcom_driver11.inf". After that, I was able to install the INF file via the right-click on Winows Explorer successfully, and after reboot, the controller showed up in the DJI Assistant 2.


9-22 14:56
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Nicoricosancho
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IkarusTheGreat Posted at 9-17 11:22
Hello all, this is my first message on this forum.
Like first, I want to say that I am delighted with my Mavic 2 Zoom. Easy to control, with fantastic active tracking and other intelligent flight options.

send it to DJI open a service ticket
9-22 18:46
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Ramon
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Instalado todo y vuelo de 9 baterías y todo al 100% distancias hasta 7km.gracias DJI.
9-23 01:19
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Signo11
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Can you explain to me why hyperlapse never comes out well? The video always goes up and down even in the absence of wind..
9-23 03:26
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ro_flyer
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Signo11 Posted at 9-23 03:26
Can you explain to me why hyperlapse never comes out well? The video always goes up and down even in the absence of wind..

I have made some Hyperlapses that came out really good as you can see in the video bellow. I gues it is something you have to try by chance. Some others I tried were really unusable. Anyway, it is not a problem with this new firmware...
9-23 21:47
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Comitatus
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Good Luck Guys for the new update.
9-23 23:50
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jpap
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Tried the new update. Everything went smooth using DJI Assistant on a Mac.
Tried the optimized WP 2.0 and so far I'm happy with the optimization DJI have done.

I definitely need more time testing the new features. Someone mentioned before something about wrong centering of POIs during WP missions and I might have noticed that too.

Offline creation of WP would be also a killer feature let's hope DJI listens.  
9-24 05:45
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DrohneSG
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jpap Posted at 9-24 05:45
Tried the new update. Everything went smooth using DJI Assistant on a Mac.
Tried the optimized WP 2.0 and so far I'm happy with the optimization DJI have done.

I did show in detail here (look second vid at the end of the thread):

https://forum.dji.com/forum.php?mod=viewthread&tid=198410

and the trouble is not  the mavic but the GO 4 app. Other apps do much better.

I am sure dji is always listening and knows everything.  What they do or not and why - we can only guess.
9-24 06:13
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Billboyheritagesurvey
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Toedles Posted at 9-21 16:16
So while everyone is going on about their updates, batteries, etc.....can someone tell me where ‘sport’ and ‘tripod’ mode have gone to? It cannot be chosen on my rc anymore and tells me to turn it on on the controller, which of course doesn’t work. WTF man, getting tired of this company!!!!

The update has turned off 'intelligent flight modes'. It's in the settings in DJIGo4 and you can turn it back on.Had me fooled for a while too!
9-24 07:03
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Toedles
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Billboyheritagesurvey Posted at 9-24 07:03
The update has turned off 'intelligent flight modes'. It's in the settings in DJIGo4 and you can turn it back on.Had me fooled for a while too!

Thanks for the help.....
9-24 09:45
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ctaranto
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DrohneSG Posted at 9-24 06:13
I did show in detail here (look second vid at the end of the thread):

https://forum.dji.com/forum.php?mod=viewthread&tid=198410

Having a bug in the GO 4 app is better than a firmware issue.  DJI can issue an update to the GO 4 app to fix the issue, or we can choose to use Litchi (or other apps) that perform better at GPS tracking.

I purchased Litchi this afternoon and looking forward to trying it out this weekend.

My test of GO 4 with the updated firmware were roughly the same as yours.  Much smoother video, but POI drifted a lot.  Hoping Litchi performs better.

9-24 17:04
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HereForTheBeer
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i just discovered an issue on .510 on mavic 2 pro!    i'm not sure how long this may have existed i imagine must be new or would been called out sooner.   today i was shooting 1080P 60fps H.265 video and the resulting video hiccups a lot which seems wrong!  checked the details of the videos they say 60fps in attributes but they stutter a lot and feels like hiccuping on duplicated frames.   so i started playing around and discovered a lot of duplicated frames in premier and in VLC even reporting 41-42ms per unique frame which = approx 24fps.

i then pulled a video i did right after in 4K FOV 30 fps H.265 "normal" mode and its silky smooth.. like perfectly encoded not even 1 frame dropped.  same with using HLG or Mlog and other 4K HQ mode..etc etc seems perfect in 4K.    i taken a few short 1080P videos in same settings since arriving home and noticed in live view, cache and final video file still that hiccuping..

as additional notes:

haven't tested any other resolutions of fps only 4K modes in 30fps and 1080P in 60fps

i do not believe it is my card but: card i am using is a Samsung EVO 128GB U3 card and has avg write and read speed of 70-80mb/sec sequentially and can sustain that in my external reader/writer.

both modes where done in H.265 not in H.264, i discovered this issue latter.  

yes the hiccuping is also present in the cache as well (which since cleared), during the flight it appear hiccuping too but i put that down to interference and being 2 feet from the edge of a road where trucks blast by at 60mph (ye was difficult because of this as well so i wasn't focused on the hiccuping too much)

does not appear to be an issue with thermals or anything like that, it appears to be a broken bit of software on the encoder impropriety encoding the files on the mavic 2 pro.

automated 1080P files like hyperlapse do not seem to result in this issue..  

and yes this was directly from the card into my computer, the actual files not from my iPhone/iPad.

9-24 22:12
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djiuser_USiEBw9YyxXG
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Hi, is updating by " the app"  or by the " DJI assistant 2  "  a choice or do I have to use them both
9-25 04:31
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KlooGee
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djiuser_USiEBw9YyxXG Posted at 9-25 04:31
Hi, is updating by " the app"  or by the " DJI assistant 2  "  a choice or do I have to use them both

Your choice
9-25 08:22
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Labros Nicolaras
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hi!!! i have updated yesterday successfully through my DJI SMART CONTROLLER.

But later as i have checked I can not trace the following:

Added battery mounting detection. Aircraft is unable to take off if the Intelligent Flight Battery is not mounted correctly. Note that DJI GO 4 v4.3.24 or later is required.
Added altitude display to video captions.
Optimized auto discharging function for the Intelligent Flight Battery. Added ability to set when auto discharge will begin. The default setting is five days. Note that DJI GO 4 v4.3.24 or later is required.

do i do something wrong?
9-26 01:29
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CLMav
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Labros Nicolaras Posted at 9-26 01:29
hi!!! i have updated yesterday successfully through my DJI SMART CONTROLLER.

But later as i have checked I can not trace the following:

You can download the DJI Go 4 v4.3.23 APK from https://www.dji.com/mavic-2/info#downloads. Then install on your Smart Controller.  
9-26 04:36
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KlooGee
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CLMav Posted at 9-26 04:36
You can download the DJI Go 4 v4.3.23 APK from https://www.dji.com/mavic-2/info#downloads. Then install on your Smart Controller.

Unfortunately, if you are in the US (and maybe other regions) that link downloads the .14 version instead of the .24 version.  You have to use a VPN to connect in a different region for it to download the correct version.
9-26 05:55
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raven swe
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Or get it here, which is what I did

https://www.dropbox.com/s/px4fid ... c71a9613e8.apk?dl=0
9-26 07:05
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CLMav
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KlooGee Posted at 9-26 05:55
Unfortunately, if you are in the US (and maybe other regions) that link downloads the .14 version instead of the .24 version.  You have to use a VPN to connect in a different region for it to download the correct version.

Another source would be APKmirror. The .24 version can be found here : https://www.apkmirror.com/apk/dj ... o-4-4-3-24-release/
9-26 17:48
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KlooGee
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CLMav Posted at 9-26 17:48
Another source would be APKmirror. The .24 version can be found here : https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-go-4/dji-go-4-4-3-24-release/

I know that is certainly an option, I'm just always skittish of getting apps from 3rd party sources.  I'm sure its fine, but prefer to go direct from the source if at all possible.  
9-26 18:20
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