Mainland China number needed after factory reset
4517 31 2019-9-17
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fans5f57f0b3
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Soooooo, my ongoing issues with my p4p+. I did a factory reset on the controller after my drone went completely bonkers. Got stuck on the sign-in screen and after trying the swipe down method about 50 times, it finally worked once suggested by the dji ppl here
2019-9-17
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Mainland China number needed after factory reset

Soooooo, my ongoing issues with my p4p+. I did a factory reset on the controller after my drone went completely bonkers. Got stuck on the sign-in screen and after trying the swipe down method about 50 times, it finally worked once suggested by the dji ppl here
2019-9-17
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fans5f57f0b3
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So now the forum won’t post all my messages. Great. Does anything dji work correctly? So to finish my post yet again! My screen is now stuck on a screen requiring i enter my mainland china phone number, my USA number apparently doesn’t work.
2019-9-17
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fans5f57f0b3 Posted at 9-17 06:48
So now the forum won’t post all my messages. Great. Does anything dji work correctly? So to finish my post yet again! My screen is now stuck on a screen requiring i enter my mainland china phone number, my USA number apparently doesn’t work.

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2019-9-17
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Heinejens
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I have the same problem. But i didnt reset anything.  Can’t fly atm!! Omg this is so stupid!!
2019-9-17
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fans34ed22a2
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any luck with the mainland China phone number issue? having the same problem here in New Orleans this morning!
2019-9-17
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fans34ed22a2
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fans5f57f0b3 Posted at 9-17 06:48
So now the forum won’t post all my messages. Great. Does anything dji work correctly? So to finish my post yet again! My screen is now stuck on a screen requiring i enter my mainland china phone number, my USA number apparently doesn’t work.

did you find a solution for this problem?
2019-9-17
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fans32632bfa
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Same problem today in California! DJI please acknowledge your stupid bug.
2019-9-17
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mooncusser
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Used my phantom 4 yesterday without issue. Today I can’t fky unless I enter a mainland China phone number. Client’s very upset, help please.
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2019-9-17
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Chaumont
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HELP ! Cannot fly my Mavic Air today in BELGIUM because I need to make a link to MAINLAN CHINA. iPhone Screen blocks all the time — HELP NEEDED ASAP
2019-9-17
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mooncusser
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Used my phantom 4 yesterday without issue. Did not do a factory reset and today I can’t fly unless I enter a mainland China phone number. Client’s very upset, help please.
2019-9-17
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I have the same problem just now in France !
I can't fly because screen block and ask me for chinese number but I have french number !
2019-9-17
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I was doing a photo/video shoot when all of a sudden my Mavic pro did something funny. Then the screen on my phone said that I needed to enter my phone number to activate. It’s for mainland China and I live in the US. WTF
2019-9-17
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fans18a79e26
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Same problem here in Germany . just an hour ago i want to start the drone but it doesnt`t work because my German Number for the verify does`t work !

DJI help ...

Please!
2019-9-17
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I’ve got a feeling China Hacked DJIs servers knocking out all drones. Good work China
2019-9-17
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Heinejens
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Heinejens Posted at 9-17 07:18
I have the same problem. But i didnt reset anything.  Can’t fly atm!! Omg this is so stupid!!

I have the same problem. But i didnt reset anything.  Can’t fly atm!! Omg this is so stupid!!
I can’t even download my videos. The screen is locked to the mainland China number. I live in Norway.
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2019-9-17
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DJI Tony
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Hi, we're sorry for the inconvenience. Please try to sign out the account and sign back in under the "ME" icon in the DJI application to see if there will be changes. Please keep us posted on the latest progress. Thank you for your support.
2019-9-17
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SSherwood
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Same issue here in Panama. Bought the drone in the US, and now its totally not working! Need a solution fast DJI because your ruining my opportunity for shots!!!
2019-9-17
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SSherwood
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Logged out completely from the DJI Go 4 App and back in. It reset and got rid of the phone number issue!
2019-9-17
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fans5f57f0b3
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SSherwood Posted at 9-17 08:39
Logged out completely from the DJI Go 4 App and back in. It reset and got rid of the phone number issue!

I would, but it won’t let me out of that screen at all.
2019-9-17
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fans5f57f0b3
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For all those asking. No, I have not found a solution to this issue yet. Hopefully someone from DJI gets on it.
2019-9-17
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DJI Tony Posted at 9-17 08:29
Hi, we're sorry for the inconvenience. Please try to sign out the account and sign back in under the "ME" icon in the DJI application to see if there will be changes. Please keep us posted on the latest progress. Thank you for your support.

Hi Dji Tony,
For whatever reason the rest of my post is no longer visible. After signing in the controller got stuck on another screen asking for my mainline china number. I have a USA number. How do I bypass that screen to finally fly the drone?
2019-9-17
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dji go app 4 locked out / start dji mavic / start controller / dji go 4 app lock in again ! That works for me !
2019-9-17
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KS.Drone
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Hi!

Had same problem. Reinstalled Dji go app. But once got this message again. I tried to go “camera mode” without connected drone, and turned off “cache maps”. Updated also safety flying data. After tried couple of times and message disappeared.  Not sure what was solution. May be will help somebody.
2019-9-18
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DJI Tony
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fans5f57f0b3 Posted at 9-17 17:12
Hi Dji Tony,
For whatever reason the rest of my post is no longer visible. After signing in the controller got stuck on another screen asking for my mainline china number. I have a USA number. How do I bypass that screen to finally fly the drone?

Hi, we're sorry for the inconvenience. May we know if you're using a built-in screen remote controller? If so, would it be possible if you could try to restore factory default the remote to see if there will be changes? For early notification, restoring factory default would delete the files in the DJI application. Thank you for your support.
2019-9-19
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Heinejens Posted at 9-17 07:18
I have the same problem. But i didnt reset anything.  Can’t fly atm!! Omg this is so stupid!!

Hi Heinejens, may we verify if the issue persists? If yes, please re-connect to your local network, then connect the drone to the APP in the open area with a strong GPS signal.
If there is no luck, please provide us your serial number, we'd love to check, thank you.
2019-9-23
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DJI Mindy
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fans5f57f0b3 Posted at 9-17 17:12
Hi Dji Tony,
For whatever reason the rest of my post is no longer visible. After signing in the controller got stuck on another screen asking for my mainline china number. I have a USA number. How do I bypass that screen to finally fly the drone?

Hi there, please check my post on 27#, thank you.
2019-9-23
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fans18a79e26 Posted at 9-17 08:08
Same problem here in Germany . just an hour ago i want to start the drone but it doesnt`t work because my German Number for the verify does`t work !

DJI help ...

Hi there, do you still have this problem? If yes, please re-connect to your local network, then connect the drone to the APP in the open area with a strong GPS signal.
If there is no luck, please provide us your serial number, we'd love to check, thank you.
2019-9-23
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DJI Mindy
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mooncusser Posted at 9-17 07:57
Used my phantom 4 yesterday without issue. Did not do a factory reset and today I can’t fly unless I enter a mainland China phone number. Client’s very upset, help please.[view_image][view_image]

Hi mooncusser, sorry for the troubles, please check my post on 28# and keep us updated, thank you.
2019-9-23
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DJI Mindy
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Chaumont Posted at 9-17 07:42
HELP ! Cannot fly my Mavic Air today in BELGIUM because I need to make a link to MAINLAN CHINA. iPhone Screen blocks all the time — HELP NEEDED ASAP

Hi Chaumont, sorry for the troubles, please re-connect to your local network, then connect the drone to the APP in the open area with a strong GPS signal.
If there is no luck, please provide us the serial number of your drone, we'd love to check, thank you.
2019-9-23
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DJI Mindy
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fans34ed22a2 Posted at 9-17 07:21
any luck with the mainland China phone number issue? having the same problem here in New Orleans this morning!

Hi there, sorry for the troubles, may we verify if the error persists? If yes, please check my post on 30# and keep us updated, thank you.
2019-9-23
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omg this is crazy!!
2019-9-23
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