Hi DJI

I bought a DJI OSMO Mobile in February 2018. Is it still under warranty?

Serial Number: OBSKEM10000061

Regards,

Reyno

Hi, thanks for the inquiry. I've sent a message with regard to this matter. Please check you inbox later. Thank you for your support!

Hello Tony
I want to purchase a used mavic air with SN 0K1CF8L3AH51JB
can you please tell me if it still has warranty and if it has been registered with dji
Regards Kleo

klearxos Posted at 9-23 12:02
Hello Tony
I want to purchase a used mavic air with SN 0K1CF8L3AH51JB
can you please tell me if it still has warranty and if it has been registered with dji

Hi klearxos , please check your PM.

DJI Tony Posted at 9-26 19:34
Hi klearxos , please check your PM.

Hi Tony,

Can you please check if my Osmo Action camera has a warranty or not? I bought it a couple of days ago but didn't receive an invoice from the shop when it was delivered.

SN: 129DG5X001V9B5

Thanks,

Kay

Kaceyx Posted at 11-17 13:05
Hi Tony,

Can you please check if my Osmo Action camera has a warranty or not? I bought it a couple of days ago but didn't receive an invoice from the shop when it was delivered.

Hi Kay, the device was activated on 2019-11-14, the warranty period for a product starts on the day such product is delivered. If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the production date that shows on the product.
Please get the invoice from the shop for the future warranty service.

DJI Tony Posted at 11-17 22:17
Hi Kay, the device was activated on 2019-11-14, the warranty period for a product starts on the day such product is delivered. If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the production date that shows on the product.
Please get the invoice from the shop for the future warranty service.

Thanks Tony! The box says the manufactured date is 06/2019, so I believe without the invoice my warranty started in 09/2019 and it will end in 09/2020 that's not bad I can live with 10 months warranty for my camera