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Problems with exporting videos from iphone tello app
304 1 9-19 13:03
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deathsquad
lvl.2

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Using the official Tello app on iPhone XS I sometimes have the issue where it exports the wrong video or I cannot export certain videos. Let’s say I recorded 4 videos. I will click each and export to camera roll. Then when I check my camera roll it has exported one of the videos twice and missed one. Same with if I delete the videos I don’t want and export the ones I do. Sometimes they aren’t the same video and it may be one I deleted. I deleted the app, reinstalled. After every flight I export everything then delete everything so it shouldn’t have any issues but it does for some reason. Anyone else have these sort of issues? is there any way to fix this? The app also seems to have a select all export function for photo's but not for videos.
9-19 13:03
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RYZE
Super Moderator

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Dear customer,
In regard to your problem, could you please take a video showing the issue for us? Just now we had a test, we don't have this problem. If convenience, please send the video to us via support@ryzerobotics.com Thanks a lot. Have a good day.
9-20 19:53
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