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Stuck in beginner mode after update Android
416 14 2019-9-20
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Nelis
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Since a recent update (1 day ago) my account is stuck in beginner mode. Which means i can't fly further than 50 meter and no higher than 30 meter. This is most likely a bug in the android app, since i have tried it with different accounts and it didn't solve this issue. So please DJI, send a update a.s.a.p. to solve this issue. No these products are of no use.
2019-9-20
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Nelis
lvl.2

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Setup:
Mavic 2 Enterprice Dual
App v1.5.0
Aircraft: 01.01.0520
2019-9-20
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hallmark007
Captain
Flight distance : 4797602 ft
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Nelis Posted at 9-20 09:50
Setup:
Mavic 2 Enterprice Dual
App v1.5.0

You may need to go in to app and reset parameters these will change with new FW
2019-9-20
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A J
Captain
Flight distance : 11526437 ft
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Turn on multiple flight modes
2019-9-20
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Nelis
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hallmark007 Posted at 9-20 10:45
You may need to go in to app and reset parameters these will change with new FW

Reset and changed all. But didn't help.
2019-9-20
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Nelis
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A J Posted at 9-20 11:51
Turn on multiple flight modes

Makes no difference. Still having the issue.
I also flashed the drone and tried to reset all but it had no effect so far.
2019-9-20
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Nelis
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Also in the DJI PILOT app i don't see my profil picture. Don't know if that says something ? I also have a issue with my own position in this app. Every time when the drone starts my position (the remote) is displayed somewhere left on the map? It is really consistent so don't really mind. But this seems like a bug to me?
2019-9-20
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G_Sig
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Flight distance : 5492270 ft
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Nelis Posted at 9-20 09:50
Setup:
Mavic 2 Enterprice Dual
App v1.5.0

If you use Dji Pilot app 1.5.0 that app works ok.
I use it with my MP1 and there is nothing wrong  in that app.

2019-9-21
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G_Sig
Captain
Flight distance : 5492270 ft
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Nelis Posted at 9-20 23:40
Also in the DJI PILOT app i don't see my profil picture. Don't know if that says something ? I also have a issue with my own position in this app. Every time when the drone starts my position (the remote) is displayed somewhere left on the map? It is really consistent so don't really mind. But this seems like a bug to me?

Log out of the app and force stop the app in settings on your device.
Restart your device and log in to the app again.


Also look at your settings in app if Local Data Mode is on or off. Off on mine.
2019-9-21
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A J
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Flight distance : 11526437 ft
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Nelis Posted at 9-20 23:29
Makes no difference. Still having the issue.
I also flashed the drone and tried to reset all but it had no effect so far.

sorry to read that - perhaps a DJI mod can help
2019-9-21
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Nelis
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Issue Solved. But not sure what made the magic happen.

Issue:
Problem was that i could not go higher than 30m and limited distance of 50m. "beginner mode". And the day before i went way over 30 and 50 meter.
Issue started after an update. (which one i don't recall, Sorry)

Thing's i tried:
-Yes, alle parameters where correct and not the limitation. ;-)
-Logging out and in
-Logging in with other account
-Reinstalling the app on my telephone

All didn't solve the issue

Next step:
-Flashed the drone with the latest software (this was also already on the drone)
-Reinstalled app on telephone and logged in.
-Reboot telephone (android)
-Local data mode ON >Enable Map Request ON Local data mode OFF. (See reply from G_Sig)
-Gave it a big huge and some more love

And then this issue was magically solved. I suspect rebooting my telephone might have already solved this issue. Just so you know ;-)
2019-9-21
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G_Sig
Captain
Flight distance : 5492270 ft
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Nelis Posted at 9-21 04:06
Issue Solved. But not sure what made the magic happen.

Issue:

Good that it's working again.
2019-9-21
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djiuser_AIM1aQf2whvX
New

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Having the same problem(Mavic 2 Enterprise). It worked in the simulator after just rebooting the phone (Android).
Seems i have to reboot the phone everytime i start the drone. There must be a way to fix this? any ideas?
DJI Pilot app is up to date and firmware is too
2019-9-23
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Nelis
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djiuser_AIM1aQf2whvX Posted at 9-23 12:48
Having the same problem(Mavic 2 Enterprise). It worked in the simulator after just rebooting the phone (Android).
Seems i have to reboot the phone everytime i start the drone. There must be a way to fix this? any ideas?
DJI Pilot app is up to date and firmware is too

Mmmm that is new for me. I'm planning on doing some more test coming weekend. If i face this issue i definitely let you know and probably solve it ;-). For now i don't have a solution but you might want to try and dump you cache memory instead of rebooting your phone. That is basically what also happens when you preform a reboot, but only cache dump is quicker. Hope it helps. For now, good luck.
2019-9-24
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DerTRU
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I've got the same problem, but rebooting my phone didn't help. When i tried the hint to turn Local Data Mode on, there came a sort of "license? agreement" with a checkbox. Perhaps this is the problem that after the app update you have to accept this once? I'll try later if i can fly away more than 50m now.
2019-9-25
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