Hello and good day Nigan. I am sorry for the trouble. Have you tried using a different mobile device to see if the issue will still persist. Upon checking the Samsung Note 4 on the recommended mobile device list for the DJI Mavic Pro. I am sorry to say that this mobile device is still not yet recommended for the said derone as of the moment. There is a  possibility that the Samsung Note 4 will be able to work with the DJI Mavic Pro. However, since it is not yet optimized with the said drone and with the DJI Go 4 application we cannot guaranteed if all the functionality of the said mobile device will work when in use. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any inconvenience and any problem. Thank you.

Hello and good day Nigan. I am sorry for the trouble. Have you tried using a different mobile device to see if the issue will still persist. Upon checking the Samsung Note 4 on the recommended mobile device list for the DJI Mavic Pro. I am sorry to say that this mobile device is still not yet recommended for the said derone as of the moment. There is a  possibility that the Samsung Note 4 will be able to work with the DJI Mavic Pro. However, since it is not yet optimized with the said drone and with the DJI Go 4 application we cannot guaranteed if all the functionality of the said mobile device will work when in use. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any inconvenience and any problem. Thank you.