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Renewal of Unlocking Authorization Zone Through DJI GO4
1055 1 2019-10-2
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Fael.BR
lvl.1
Flight distance : 85 ft
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Hi Guys!

Pretty Happy with my one yo. Spark. Struggling to operating with news rules of NFZ. Okay okay, it's a wonderful iniciative of DJI, more security never is enough. Unfortunately (actually is fortunately) I live in a entire Blue Zone neighbohood (Galeão - Rio de Janeiro/BR)  :/ I saw a lot of videos and my drone is flying 100% in my AZ, but as I saw in official DJI Tutorial videos, I cannot renew the Unlocking Lisence through the App. Every time I need, only going to my mac an open dji.com/flysafe. I have to fill all my data again...Find my self in the map again, put in my remote controller serial number... again. I lost an amazing sunset yesterday because this process. My app it's updated, Do I'm doing something wrong?


2019-10-2
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DJI Gamora
Administrator

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Hi, thank you for bringing this query for us and we're sorry for the trouble that this has caused. I will highly recommend you coordinating this concern directly to our designated department at flysafe@dji.com for us to help you further for the renewal of your license. Thank you for your kind and understanding.
2019-10-2
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