I lost another p4p Saturday. It was brand new. The props I was using were brand new. The camera I’m still paying for. On Saturday 10/12/19 it dropped 165 feet from the air. This is the second time this has happened to me. The first time the drone just turned off at 200 feet in the air. Last Saturday my new drone lost a prop and went into a death spiral to the ground. Completely destroyed it. This drone has only been flying for a month. DJI. Is there any warranty or is there any help you can give me. I can’t afford to buy another drone.
Hello and good day Jon 462. I am sorry for the troubles that it may cause and to know what happened to your previous flight with your DJI Phantom 4 Pro. Since this issue had happened. It appears that this issue needs to be diagnosed by our team. You can contact our support team to start up a ticket by using this link: https://www.dji.com/support?site=brandsite&from=nav . We hope to hear from you soon and looking forward to resolve this issue as soon as possible. Thank for your support.