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Osmo Mobile 3 not discoverable
1043 3 2019-10-15
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anton.homeniuk
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My brand new Osmo Mobile 3 not connecting to any device. Green light continuing flashing, but not discoverable neither mimo app nor system bluetooth dialog. Tried to reset bluetooth connections (trigger, M and rerod buttons) with no success. Tested on many Android devices (xiaomi mi9, pixel 2, pixel 3, samsung s10) and iphone se, ipad pro, xs. Osmo Mobile 3 activated and updated properly, worked for few days and died
2019-10-15
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi anton.homeniuk, sorry for the troubles on connecting, please make sure other Bluetooth has been turned off when connecting to Osmo Mobile 3, delete the Osmo Mobile 3's Bluetooth in your Bluetooth Settings and then enter DJI Mimo to search again.
2019-11-6
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fansfe82067d
Captain
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Australia
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The Android version of the Mimo app isn't working properly for many users on many devices.  You may have to wait until the next release of the app, which will hopefully fix the problems.
2019-11-6
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DJI Natalia
Administrator

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Hi there, DJI has identified a recent issue affecting some customers using the Mimo App for Osmo Mobile 3 on several Android systems.
DJI is currently finalizing an update to the Mimo app which will resolve this issue. Periodically, devices and software require automatic updates. A recent automatic update to a security feature has affected the operation of the Mimo app for some customers using Android. We apologize for any inconvenience this may have caused you and in the meantime, please use the native camera app or another 3rd party app.
Thank you for your continued support.
2019-11-7
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