Spark fan does not start
771 3 2019-10-22
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edialmeida1
New

Brazil
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Hey folks,

My Spark was stopped for a little while, 8 months to be precise, and I came back home last week and tried to turn it on but I could not fly. I had somebody charging the batteries to avoid damages, but the person could not use the aircraft.
There was a message on the phone screen saying "Main Controller Data Error". I noticed the fan is not starting when I turn the Spark on and it is getting hot as it didn't before.
This makes me to conclude: as the fan does not work, the main board overheat and this message is shown.
I made the factory reset 3x and downgrade to a previous firmware and it is still the same.


has anyone faced this problem before? how to fix?

thank you,
2019-10-22
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ssylca44
Second Officer
Flight distance : 434721 ft
Canada
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Could something (dust or other) keep the fan from starting?
2019-10-22
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DJI Gamora
Administrator

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Hi, thank you for reaching out and we're sorry for the inconvenience. May I please ask if the Spark experience any hard landing before? You may try to update the IMU of the aircraft to see if the problem persists. Also, please make sure that you are currently using an updated version of the application. Please keep us posted. Thank you!
2019-10-22
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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Since the warranty is gone, anyway, take a look under the "hood".
Perhaps something is blocking the fan?
2019-10-22
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