Usually I start my drone and let it hower in a minute to see if everyting is ok and to collect enough with satalite if less then 8 before i fly. Yestetday I did the same rutine but after 5 second my drone started to drift backwards. I had my drone at about 4-5 meter above the ground. My reaction was to fly in oposite direction to stop it. I stoped it just before it crashed in the trees 20m behind. Then I tryed to fly it back to me to land. But my drone drifted in other direction. I was trying to stop it agin. I didnt get enough with response from drone before it hited the stone 30cm above the ground. It chrashed to the grass beside the stone. My left antena or landing foot get tiny damage (photo). Otherwise everyhting looks ok. I tested it afer 5 minutes and get two more flight without any problem.
If I choose to repair it they will replace the whole arm. I have DJI Care Refresh and still it will coste me some money and if bigger problem hapen I will lose one new product replacement just for tiny problem.
Should I repair it or wait...?
Regards
Ralf

Hi, thank you for reaching out and we're sorry for the incident to happen to your DJI Mavic Air. I will highly recommend you to send the drone to our repair facility for us to further diagnose the problem. You may refer to the link below. We will conduct a damage assessment once we receive the unit and then the corresponding resolution will be provided after the said process. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. Thank you for your understanding and support.

https://www.dji.com/support

DJI Gamora Posted at 10-23 08:29
Hi, thank you for reaching out and we're sorry for the incident to happen to your DJI Mavic Air. I will highly recommend you to send the drone to our repair facility for us to further diagnose the problem. You may refer to the link below. We will conduct a damage assessment once we receive the unit and then the corresponding resolution will be provided after the said process. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. Thank you for your understanding and support.

https://www.dji.com/support

DJI Gamora
Link needs the '.' removed for it to work https://www.dji.com/service/policy.

Why not just buy another foot off ebay and fit it yourself?

DJI Gamora Posted at 10-23 08:29
Hi, thank you for reaching out and we're sorry for the incident to happen to your DJI Mavic Air. I will highly recommend you to send the drone to our repair facility for us to further diagnose the problem. You may refer to the link below. We will conduct a damage assessment once we receive the unit and then the corresponding resolution will be provided after the said process. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. Thank you for your understanding and support.

https://www.dji.com/support

Thank you for your reply
I already got UPS return number via e-mail. Its really strange that the whole arm need to be replaced just for tinny plastic part which was damaged. Its not best environmental solution but it is more practical and save time I guess. After this accident I don't feel so happy to fly in urban areas knowing that my drone can suddenly take over and fly away and create problem...
Regards
Ralf

DAFlys Posted at 10-24 00:46
Why not just buy another foot off ebay and fit it yourself?

The foot mechanism is the part of the whole arm and its not possible to replace it separately. Its just 3 months old and if you open you product the you lose all warranty...
Thank you for your reply

Ralfsworld Posted at 10-24 04:49
Thank you for your reply
I already got UPS return number via e-mail. Its really strange that the whole arm need to be replaced just for tinny plastic part which was damaged. Its not best environmental solution but it is more practical and save time I guess. After this accident I don't feel so happy to fly in urban areas knowing that my drone can suddenly take over and fly away and create problem...
Regards

Hi, Ralf. Thank you for the additional information and we're sorry for the inconvenience. Our repair facility team are the one who will take care of your drone once we receive it and we will update you once we are already done the damage assessment. Thank you for your understanding and support!

Tomcatuk Posted at 10-24 00:01
DJI Gamora
Link needs the '.' removed for it to work https://www.dji.com/service/policy.

Hi, I do apologize for the inconvenience. I'm sorry that I was unable to remove the dot and I appreciate you for correcting my mistake. Thank you for your continued support!

I wouldn’t take the chance on self  repair, send it in then you will be sure that your drone will be properly repaired.

Please remove posted in error, replied to wrong message...

DJI Gamora Posted at 10-25 14:50
Hi, I do apologize for the inconvenience. I'm sorry that I was unable to remove the dot and I appreciate you for correcting my mistake. Thank you for your continued support!

easily done

Tomcatuk Posted at 10-28 01:02
easily done

Thank you Tom. Cheers!