Brand new Mavic 2 PRO gimbal problem
963 3 2019-10-23
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virusPL
lvl.3
Flight distance : 4115955 ft
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Poland
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Yesterday I get back my new M2P from DJI Care replacement - today I made first flights. There is a big gimball issue. Only when Im flying left or right. Tried few times calibrate: compas, IMU, gimbal, upgrade software, refresh software via DJI Assistant but still same.
Also, when I power on drone gimbal is shake for about 10 second...
No - this is NOT FPV mode...

Any one have simillar problem?
Waiting for UPS label...


2019-10-23
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, On behalf of DJI I extend my sincere apologies for the issues that you have experienced with us. We already forwarded this issue to the Management Team for them to respond to your issue via email or phone as soon as possible. Rest assured that this will be sorted out sooner and with ease. I appreciate your support and understanding.
2019-10-23
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fansca5844dd
lvl.1
Flight distance : 167477 ft
United States
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No gimbal shake, but I’m having the flying left/right horizon drift issue. Hasn’t been to DJI care, it just started happening.
2019-10-23
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virusPL
lvl.3
Flight distance : 4115955 ft
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Poland
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Second brand new (or other damaged drone puted in new cover) drone from DJI Care replacement - still gimbal issue....

2019-11-6
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