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Newest Firmware Update - FAILED!!
227 3 10-24 05:01
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Neo Supreme
Second Officer
Flight distance : 76329 ft
United States
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I do know that some members here have experienced perfomance issues after the last firmware update.  I attempted multiple times to update, though it failed every single time.  I was able to update my remote controller firmware though.  I had plans to fly my drone for production, but that didn't happen (thankfully?).  My 2 Pro powers on fine, I just haven't taken it up in air.  I hope that the failed update doesn't screw with my drones performance/functionality.

Anyone else have this issue?
10-24 05:01
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we're sorry for the inconvenience caused. Can you please verify if what specific error message did experience in the DJI Go 4 application? Can you please send us a screenshot showing the error message? Also, may I please ask the firmware version of both aircraft and RC for us to further determine the issue. Please keep us posted. Thank you for your understanding and support!
10-24 08:20
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Neo Supreme
Second Officer
Flight distance : 76329 ft
United States
Offline

DJI Gamora Posted at 10-24 08:20
Hi, thank you for reaching out and we're sorry for the inconvenience caused. Can you please verify if what specific error message did experience in the DJI Go 4 application? Can you please send us a screenshot showing the error message? Also, may I please ask the firmware version of both aircraft and RC for us to further determine the issue. Please keep us posted. Thank you for your understanding and support!

I'm going to give it a run again.  If it does fail again, I will provide the error message.
10-24 11:10
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DJI Gamora
Super Moderator

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Neo Supreme Posted at 10-24 11:10
I'm going to give it a run again.  If it does fail again, I will provide the error message.

Hi, please keep us posted on the latest update on the said issue for us to help you further. Thank you!
10-25 14:39
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