DJI shipping is trash
1590 2 2019-10-25
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Evinrude
lvl.1
United States
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UPS screwed up the shipping and is sending Mavic back to DJI instead of delivering it today like the UPS rep said they would on the phone. Now I have to wait for it to be shipped to the west coast and then back to me on the east coast again. DJI won’t ship it back any faster, did not apologize and even tried to have me pay for the return. How is this okay?
2019-10-25
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, sorry to know about this. May we ask for the case number? We'd like to help. Thank you for your patience.
2019-10-25
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SupCarlos
Second Officer
Flight distance : 1454193 ft
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United States
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I agree, for such a big company, they fail to offer next day shipping or even 2 day. Such a small thing to make customers VERY happy.
2019-10-25
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