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DJI GO 4.0 ID's wrong drone
414 7 10-28 13:32
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DucksRlife
lvl.2

United States
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I believe I have the latest version of GO 4, v4.2.16 and am having trouble syncing or IDing my drone with the CrystalSky. I have a Matrice 200. Once everything is on and connected, it automatically says it's connected to a Mavic pro, and won't give me the option to switch to M200. Can anyone help or have any tips on how to connect to my M200?
10-28 13:32
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DJI Susan
Administrator

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Hi DucksRlife, just to verify, do you mean the current App version is 4.2.16 or 4.3.16? If it is 4.2.16, please kindly update to the latest version and see whether it helps.
Also, you may try to link RC to check. If the issue remains, please kindly provide us with the issue video, we'd like to check the exact status, thanks!
10-28 19:58
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DucksRlife
lvl.2

United States
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Alright, I have everything updated and am still having problems IDing my aircraft. It wants to bring up Phantom 4 now. I have attached a picture for reference. When I tap OK, it automatically goes back to the homescreen page. I also tried DJI Pilot and am having similar issues. It recognizes my sensor but not the aircraft. The Crystalsky is attached directly to the RC.

DJI GO 4.jpg
DJI Pilot.jpg
10-30 12:33
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mAIRs
Second Officer
Australia
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Are you sure the you're not supposed to use DJI Go 3 with the M200?
10-31 00:18
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Keule
Captain
Flight distance : 3332904 ft
  • >>>
United Kingdom
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mAIRs Posted at 10-31 00:18
Are you sure the you're not supposed to use DJI Go 3 with the M200?

No, M200 series (v1) can be operated by GO4, GS Pro or Pilot app.
M200 series v2 can only be operated by GS Pro or Pilot app.
10-31 04:33
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DucksRlife
lvl.2

United States
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Sorry, I have the M200 V2, so that explains the reason why GO 4 will not work. Thanks!
10-31 10:23
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DucksRlife
lvl.2

United States
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When I try to update the Pilot app from v0.5.1 to v1.6.0, a window pops up and says "start downloading (please check system status bar)". Where is this system status bar located, and how can I get Pilot updated?
11-4 09:22
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DucksRlife
lvl.2

United States
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Nevermind, I figured it out! If anyone else is having this problem, watch this video: https://www.youtube.com/watch?v=jy2Cg8rywhw
Thanks
11-4 10:33
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