Coldheartid
lvl.1
United States
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DJI Susan Posted at 10-28 23:25
Hi Coldheartid, we've read your post and responded as well: https://forum.dji.com/thread-200827-1-1.html As you have tried multiple troubleshooting, I'm afraid that the issue cannot be figured out remotely, and sincerely suggest you send the unit in for a fully diagnosis. Hope for your understanding.
I may have found the problem, here is part of the log file from the hidden file MISC.
Module 1500 and 0800 is not detected in some of the lines.
Using https://phantompilots.com/threads/fix-no-video-feed-black-screen-no-image-transmission-no-fpv-on-ph3-pro.133487/#lg=_xfUid-1-1572461220&slide=0
and
https://github.com/o-gs/dji-firmware-tools/wiki/DJI-Firmwares
to analyze the log I see Video and USB communication as the likely issue.
[00015009]========== 2019.10.30 14:35:27. boot(15) ============
[00015071]Packet [C:\P3X_FW_V01.11.0020.bin] detected, card sn [0x98671438].
[00015125]Packet upgrade start...
[00015193]Packet checking...
[00015246]Packet vlink 01.11.0020 <-> 01.11.0020.
[00015396]Record vlink 01.07.0060 <-> 01.06.0040 (flow = 0).
[00015457]Done.
[00015512]Version checking[1]...
[00015648][03 06][00] v2.4.20.50 -> v2.4.20.50
[00015762][03 05][00] v34.2.0.9 -> v34.2.0.9
[00015839][04 00][00] v1.48.0.0 -> v1.48.0.0
[00016009][11 00][00] v1.7.15.1 -> v1.8.0.0 need upgrade.
[00016175][11 01][00] v1.7.15.1 -> v2.0.0.33, firmware v1.7.15.1 not support.
[00016226][11 01][00] v1.7.15.1 -> v2.0.0.33
[00016349][12 00][00] v1.12.0.0 -> v1.12.0.0
[00016487][12 01][00] v1.12.0.0 -> v1.12.0.0
[00016649][12 02][00] v1.12.0.0 -> v1.12.0.0
[00016764][12 03][00] v1.12.0.0 -> v1.12.0.0
[00029320][15 00][00] device not detected.
[00029471][17 00][00] v1.1.1.7 -> v1.1.1.7
[00029626][17 01][00] v1.0.2.7 -> v1.0.2.7
[00029723][19 00][00] v1.0.8.96 -> v1.0.8.96
[00029787][01 00][00] v1.32.5432 -> v1.32.5432
[00029843][01 01][00] v1.32.5432 -> v1.32.5432
[00042410][08 00][00] device not detected.
[00042502][09 00][00] v4.1.0.0 -> v4.1.0.0
[00042562]Done.
[00044621]Waiting for user confirm...
[00054674]Timeout, start upgrade automatically.
[00054828]Firmware upgrading[1]...
[00054899][11 00] Firmware upgrade start...
[00109763][11 00] Firmware upgrade finished successfully.
[00109820]Done.
[00109882]Version checking[2]...
[00110010][03 06][00] v2.4.20.50 -> v2.4.20.50
[00110152][03 05][00] v34.2.0.9 -> v34.2.0.9
[00110226][04 00][00] v1.48.0.0 -> v1.48.0.0
[00110374][11 00][05] v1.8.0.0 -> v1.8.0.0
[00110526][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00110587][11 01][00] v1.8.0.0 -> v2.0.0.33
[00110726][12 00][00] v1.12.0.0 -> v1.12.0.0
[00110868][12 01][00] v1.12.0.0 -> v1.12.0.0
[00111007][12 02][00] v1.12.0.0 -> v1.12.0.0
[00111132][12 03][00] v1.12.0.0 -> v1.12.0.0
[00123694][15 00][00] device not detected.
[00123808][17 00][00] v1.1.1.7 -> v1.1.1.7
[00123991][17 01][00] v1.0.2.7 -> v1.0.2.7
[00124077][19 00][00] v1.0.8.96 -> v1.0.8.96
[00124137][01 00][00] v1.32.5432 -> v1.32.5432
[00124300][01 01][00] v1.32.5432 -> v1.32.5432
[00136878][08 00][00] device not detected.
[00136978][09 00][00] v4.1.0.0 -> v4.1.0.0
[00137035]Packet upgrade failed at version checking.
Please let me know what you think.
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