I want to ask
Do any one have the problem remote controll encryption error?
Please help me

fansc4e3ecc4 please tell us what is you device Model , Thanks

Hi, thank you for reaching out and we're sorry for the inconvenience caused. Can you please try to reset your RC to see if the problem persists? Also, if you have done restoring the factory defaults on your RC, try to update the firmware to the most latest version. Please keep us posted on the said issue. Thank you for your understanding and support!