DJI Mindy
Administrator
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Hi DDubian, sorry to know the error persists when you got it from the repair center, I managed to get the case number via your Forum account, upon checking the details, both our damage assessment, repair team and testing team all have checked the battery that there is no issue with it, the battery works fine.
Please follow the below suggestion and check again:
1. Ensure the connector of the gimbal and battery is clean, you can wipe it with 95% alcohol and a cotton swab.
2. Are the GCU and IMU firmware up to date?
3. Is the battery inserted completely down? Please make sure 2-pin-sensor contacts battery. |
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