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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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Hi
When I try to fly my mavic pro in Oxfordshire I get a warning message saying I'm approaching a Restricted zone in Southampton. FAWLEY REFINERY 50 MILES AWAY. anyone else have this problem.
Terry


2019-10-30
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DJI Gamora
Administrator

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Hi, thank you for bringing this query to us. This message means that you are entering a restricted area or in a DJI No-Fly zone. I will be posting a link wherein you can check the location if it is inside the No-fly zone area. Also, I will highly recommend you to fly in an open area wherein there are no interference to avoid any possible error or problems. Thank you for your understanding and support!

https://www.dji.com/flysafe/geo-map
2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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As i said I am 50 miles away from fawley refinery. I am flying in Oxfordshire
2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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There is no NFZ where I have been flying for the last year. Then today it came up with the warning.
I am no where near fawley refinery in Southampton
2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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As i said I am 50 miles away from fawley refinery. I am flying in Oxfordshire
As you can see on the map i am a very long way from fawley
Screenshot_20191030-215226_Maps.jpg
2019-10-30
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HedgeTrimmer
First Officer
United States
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Appears you are attempting to fly very close to Didcot.  Near Didcot is restricted area for:
Vauxhall Barracks   Level: Authorization Zones    Type: Military Zone
2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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My location 51.598800,-1.225896
No fly zone location 50.831156,-1.360383 I'm  getting a warning about.
2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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HedgeTrimmer Posted at 10-30 14:05
Appears you are attempting to fly very close to Didcot.  Near Didcot is restricted area for:
Vauxhall Barracks   Level: Authorization Zones    Type: Military Zone

20191030_192251.jpg
2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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HedgeTrimmer Posted at 10-30 14:05
Appears you are attempting to fly very close to Didcot.  Near Didcot is restricted area for:
Vauxhall Barracks   Level: Authorization Zones    Type: Military Zone

2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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HedgeTrimmer Posted at 10-30 14:05
Appears you are attempting to fly very close to Didcot.  Near Didcot is restricted area for:
Vauxhall Barracks   Level: Authorization Zones    Type: Military Zone

20191030_192251.jpg
2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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My location 51.598800,-1.225896
No fly zone location 50.831156,-1.360383 I'm  getting a warning about.
2019-10-30
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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HedgeTrimmer Posted at 10-30 14:05
Appears you are attempting to fly very close to Didcot.  Near Didcot is restricted area for:
Vauxhall Barracks   Level: Authorization Zones    Type: Military Zone

I have been flying around here for years I'm not  anywhere near the barracks or power station
2019-10-30
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HedgeTrimmer
First Officer
United States
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djiuser_fGYPPos5o4Pd Posted at 10-30 14:16
I have been flying around here for years I'm not  anywhere near the barracks or power station

Possibly an error in database used by DJI drone.  Case of mislabeling.
2019-10-30
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hallmark007
Captain
Flight distance : 9827923 ft
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djiuser_fGYPPos5o4Pd Posted at 10-30 14:16
I have been flying around here for years I'm not  anywhere near the barracks or power station

Restricted zones that are wrong will get fixed quicker if reported to dji .
2019-10-30
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hallmark007
Captain
Flight distance : 9827923 ft
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United States
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djiuser_fGYPPos5o4Pd Posted at 10-30 14:16
I have been flying around here for years I'm not  anywhere near the barracks or power station

Restricted zones that are wrong will get fixed quicker if reported to dji .
2019-10-30
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DAFlys
Captain
Flight distance : 312090263 ft
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You can email them at flysafe@dji.com to report errors.
2019-10-31
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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DJI Gamora Posted at 10-30 13:31
Hi, thank you for bringing this query to us. This message means that you are entering a restricted area or in a DJI No-Fly zone. I will be posting a link wherein you can check the location if it is inside the No-fly zone area. Also, I will highly recommend you to fly in an open area wherein there are no interference to avoid any possible error or problems. Thank you for your understanding and support!

https://www.dji.com/flysafe/geo-map

Hi
As you can see on map I'm flying in green area with no restrictions. And miles away from fawley refinery
2019-10-31
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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hallmark007 Posted at 10-30 18:02
Restricted zones that are wrong will get fixed quicker if reported to dji .

Done that they don't understand the problem.
2019-10-31
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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djiuser_fGYPPos5o4Pd Posted at 10-31 06:34
Hi
As you can see on map I'm flying in green area with no restrictions. And miles away from fawley refinery [view_image]

Screenshot_20191031-143825_Samsung Internet.jpg
2019-10-31
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DJI Gamora
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djiuser_fGYPPos5o4Pd Posted at 10-31 06:34
Hi
As you can see on map I'm flying in green area with no restrictions. And miles away from fawley refinery [view_image]

Hi, thank you for the information provided. I will highly recommend you to contact our support team at flysafe@dji.com for them to further assist you with this concern. Thank you for your understanding and support!
2019-10-31
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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Done that they have no clue what the problem is keep telling me that I'm not in a NFZ
20191101_092547.jpg
2019-11-1
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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Done that they have no clue what the problem is keep telling me that I'm not in a NFZ
2019-11-1
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djiuser_fGYPPos5o4Pd
lvl.2
Flight distance : 481270 ft
United Kingdom
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Even if I drive 10 miles away I still get the same warning
2019-11-1
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djiuser_I30H7IYpaChF
New
Flight distance : 5223 ft
United Kingdom
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Apparently there was a security breach at the refinery where 3 or 4 drones were seen flying over the facility. Security Services are investigations and a temporary flight restriction has been put in place until the 8th November 2019.

This can be found in the DJI Safe Zone map if you tap on the refinery.

I am in Yeovil and the restriction extends to here where it never before - I suspect DJI need to review the geofencing of this restriction!

More info can be found on google if you search Fawley Refinery and Drones
2019-11-3
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